WNS Global Services
Business Process Management
DirectorDgtl.Trnf.
“Director - Dgtl. Trnf. at WNS Global Services. Skills: Digital Transformation, Client Engagement, Business Development, Leadership, Relationship Management. client’s development, scale and delivery of digital transformation initiatives. Digital portfolio within client engagement”
What You'll Achieve.
transform their outcomes with operational excellence
Industry & Context.
deconstruct and solve problems; investigate drivers and figure out why things happen
flexible t travel for short and long durations domestically plus internationally, flexibility to travel domestically and internationally
What They're Looking For.
Must Have
Extensive experience in running large scale digital transformation programs in mid to big-sized enterprises, Digital strategies and platforms, Extensive understanding of Artificial Intelligence and Analytics, plus applicability, Extensive experience in leadership and relationship management, Business development experience in this sector, Digital experience covering one or more of: digital commerce, digital strategy, digital marketing, content services, mobile applications, digital analytics, Consulting services experience or experience of selling in a consultative environment, Good listening skills, ability to ask questions and probe to uncover issues, Experience in structuring and developing compelling proposals, Ability to negotiate and shape a deal including understanding pricing and risk, Proven ability to work independently and as a team member, Good communication (written and oral) and interpersonal skills, Good organisational, multi-tasking, and time-management skills
Nice to Have
Have the flexibility to travel domestically and internationally
What You'll Do.
scale and delivery of digital transformation initiatives
Digital portfolio within client engagement
working with range of clients and wider business practices engineering
Actively originate and shape digital opportunities with our Professional Services
Pharmaceutical and Banking clients
Help develop the go to market strategy for key accounts working alongside client teams
Be able to articulately and passionately present digital concepts to senior stakeholders internal and client
Spot opportunities where we can act as good consultants to our clients to help them find solutions or come up with strategies
Support the delivery of digital work into our clients
Develop the business case for Digital opportunities
creating digital roadmaps and strategies for multiple clients at local and global scale
work with clients in a consultative helping them translate their business objectives into digital strategies
Managing client portfolio's or a portfolio of digital projects / programs within an enterprise
working with multi-skilled teams (UX Designers
Software Engineers and QA Engineers) on projects that touch a range of technical platforms
work with both business and technology stakeholders
How You'll Work.
Team & Collaboration
working with range of clients and wider business practices engineering, design and strategy; working alongside client teams; working with multi-skilled teams (UX Designers, Software Engineers and QA Engineers); work with both business and technology stakeholders; build relationship across stakeholder groups; effectively influence and communicate across various business lines and units and at senior levels within the organisation; Proven ability to work independently and as a team member
Communication Scope
articulate and passionate presentation of digital concepts to senior stakeholders internal and client; effectively influence and communicate across various business lines and units and at senior levels within the organisation; Good communication (written and oral) and interpersonal skills
Process & Methodology
Managing client portfolio's or a portfolio of digital projects / programs within an enterprise, change delivery
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