WNS Global Services

Intelligent operations and transformation

Director-Dgtl.Trnf.

Gurgaon, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Director - Dgtl. Trnf. at WNS Global Services. Skills: Hyperautomation, AI, Agentic solutions, GenAI, EvoluteIQ, Architecture, Design. Developing Hyperautomation, AI, Agentic solutions to meet business requirements. Provide functional & technical direction to the team developers to implement Hyperautomation solutions, both for backend and frontend using EvoluteIQ, AI, GenAI, Agentic and other technologies”

What You'll Achieve.

Outcomes delivered by projects are consistent with the original solution; Production strength scalable and resilient software; Sustainable outcomes and a differentiated impact

Industry & Context.

Intelligent operations and transformation

What They're Looking For.

Must Have

5+ years of hands-on Architecture and Design, Excellent knowledge of Hyperautomation or equivalent platforms, Knowledge and understand of front end, middleware, and back-end tech stack, Experienced with planning, estimating, staffing, organising, and working on multiple concurrent Hyperautomation projects, Monitored and dealt with critical paths and risks areas, Develop and Review HLD and LLD for hyperautomation solution, knowledge in REST, SOAP APIs, interfaces and data delivery via APIs, Design and develop REST APIs for the business functionalities, Familiar with integration and implementation issues and their architectural implications, Excellent understanding of best practice architectural and design methods with proven innovative and leading-edge thinking

Nice to Have

Knowledge of EvoluteIQ platform, Knowledge of Java based stack

What You'll Do.

Developing Hyperautomation

Agentic solutions to meet business requirements

Provide functional & technical direction to the team developers to implement Hyperautomation solutions

both for backend and frontend using EvoluteIQ

Agentic and other technologies

Develop effort and timeline estimates for hyperautomation solution and transformation roadmap

Develop Technical Architecture

Deployment Architecture per business ask and also contribute to the Solutions efforts during pre-sales/solution (RFP responses)

Participate in reviews with Analyst and also responding to queries and clarifications for purpose of evaluations

Participate in technical evaluation of tools

technologies not limited to Hyperautomation (includes workflows

Ensuring that the outcomes delivered by projects are consistent with the original solution

Work closely with colleagues to rapidly iterate requirements producing production strength scalable and resilient software

Maintains detailed awareness of

takes fully into account as necessary

any relevant statutory

or external regulations

and codes of good practice

Actively contributes to the development and promotion of WNS Domain driven Hyperautomation

Provide advice and guidance to business stakeholders in shaping the portfolio of Hyperautomation solutions

Conduct Hyperautomation solution design and code reviews

Delivering client facing presentation with the solution design and transformation roadmap

How You'll Work.

Team & Collaboration

Working with the Product owner, Project Manager, Technology Partner; Work closely with colleagues to rapidly iterate requirements producing production strength scalable and resilient software

Communication Scope

Delivering client facing presentation

Process & Methodology

Planning, Estimating, Staffing, Organising, Working on multiple concurrent Hyperautomation projects, Monitored and dealt with critical paths and risks areas

Full Job Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Primary responsibilities:• Responsible for developing Hyperautomation, AI, Agentic solutions to meet business requirements• Provide functional & technical direction to the team developers to implement Hyperautomation solutions, both for backend and frontend using EvoluteIQ, AI, GenAI, Agentic and other technologies• Working with the Product owner, Project Manager, Technology Partner• Develop effort and timeline estimates for hyperautomation solution and transformation roadmap• Develop Technical Architecture, Deployment Architecture per business ask and also contribute to the Solutions efforts during pre-sales/solution (RFP responses)• Participate in reviews with Analyst and also responding to queries and clarifications for purpose of evaluations• Participate in technical evaluation of tools, platform, technologies not limited to Hyperautomation (includes workflows, AI/ML, Blockchain, RPA, Middlewares, Analytics etc.,)• Responsible for ensuring that the outcomes delivered by projects are consistent with the original solution• Work closely with colleagues to rapidly iterate requirements producing production strength scalabl

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