Nexthink

SaaS

Director,DealDesk&RevenueOperations

€115–165k ~AI est. Madrid, Madrid, Spain FULL TIME
The Brief

“Director, Deal Desk & Revenue Operations at Nexthink. Skills: Deal Desk, Revenue Operations, Quote-to-Cash, GTM Operations. Own bookings process. Enforce revenue controls”

What You'll Achieve.

Visible improvements to Quote-to-Cash; Meaningful SLAs tracked; Backlog errors trending down; Billing errors trending down; Identify transformation priorities; Active workstreams moving

Industry & Context.

SaaS
Problems you'll solve

Troubleshooting

What They're Looking For.

Must Have

Senior leadership experience, Fast-scaling software environment, Build high-performing operations teams, Deep Quote-to-Cash understanding, Drive revenue accuracy, Drive revenue efficiency, Exceptional communication skills, Structured project management skills, Genuine ownership mindset, Fluent English

Nice to Have

Salesforce expertise, NetSuite expertise, Zuora expertise, Conga expertise, SFDC CPQ expertise, Comparable ERP expertise, Comparable billing tools expertise, Partner/channel operations experience, Reseller ecosystem experience, Distributor ecosystem experience, Master’s degree or equivalent, Spanish language fluency, Additional European languages fluency

What You'll Do.

Enforce revenue controls

Protect revenue accuracy

Ensure audit readiness

Drive accurate billing

Reduce billing errors

Accelerate cash collection

Champion Quote-to-Cash process

Eliminate CRM friction

Eliminate CPQ friction

Eliminate ERP friction

Own operational dashboard

Translate data into decisions

Own customer lifecycle operations

Coordinate provisioning

Coordinate onboarding SLAs

Coordinate clean closeout

Manage license lifecycle

Manage customer provisioning

Manage demo environments

Manage internal test licenses

Manage partner enablement

Own renewal quote production

Ensure no renewal falls

Ensure quoting accuracy

Ensure commercial soundness

Manage channel order processing

Manage partner license fulfilment

Be GTM operational backbone

Triage support requests

Resolve support requests

Provide operational judgment

Serve as escalation point

Bring calm to disputes

Bring resolution to issues

Build knowledge infrastructure

Inspire operations team

Lead improvement initiatives

Partner with Transformation

Champion data integrity

Own internal control frameworks

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales; Finance; Legal; Customer Success; Transformation; IT; RevOps

Communication Scope

Present to CFO; Coach junior analyst; Challenge VP Sales

Process & Methodology

Project management

Free ATS check

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