Flock
Technology
Director,DealDesk
“Director, Deal Desk at Flock. Skills: Deal Desk, Revenue Operations, Sales Operations. Lead and mature Deal Desk function. Own operating model for complex deals”
What You'll Achieve.
Close deals faster; Protect pricing discipline; Protect process integrity; Protect customer experience; Move quickly and consistently
Industry & Context.
Diagnose friction; Improve decision-making; Problem solving
Fingerprint-based background check
What They're Looking For.
Must Have
10+ years Deal Desk experience, 3+ years people leadership, Support complex B2B technology deals, Familiarity with quoting, Familiarity with approvals, Familiarity with contract structure, Familiarity with quote-to-cash process, Ability to influence senior stakeholders, Obtain and maintain CJIS certification
Nice to Have
Salesforce CPQ experience preferred, Salesforce experience preferred, Related commercial CPQ experience preferred
What You'll Do.
Lead and mature Deal Desk function
Own operating model for complex deals
Ensure field guidance and support
Structure complex deals
Set clear approval guardrails
Assess current demand
Quantify seller time consumption
Identify high-volume interactions
Establish baseline metrics
Build working relationships
Socialize engagement model
Tighten intake standards
Tighten escalation paths
Introduce guided support layer
Embed policy into workflow
Embed commercial guidance into workflow
Define self-service use cases
How You'll Work.
Team & Collaboration
Partner to Sales; Partner to Finance; Partner to Legal; Partner to Pricing; Partner to Systems; Partner to Revenue Operations; Sales leadership; Frontline managers; Cross-functional stakeholders
Communication Scope
Executive communication
Process & Methodology
90 day plans
Applying for this Director, Deal Desk role?
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