Flock
Technology
Director,DealDesk
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Deal Desk at Flock. Skills: Deal Desk, Revenue Operations, Sales Operations, Finance, Pricing. Lead and mature Deal Desk function. Own operating model for complex deals”
What You'll Achieve.
Close right deals faster; Protect pricing discipline; Protect downstream process integrity; Protect customer experience; Move quickly and consistently; Seller time is being consumed; Field feels the difference
Industry & Context.
Diagnose friction; Problem solving
Fingerprint-based background check
What They're Looking For.
Must Have
10+ years Deal Desk experience, 3+ years people leadership, Support complex B2B technology deals, Familiarity with quoting, Familiarity with approvals, Familiarity with contract structure, Familiarity with quote-to-cash process, Ability to influence senior stakeholders, Obtain and maintain CJIS certification
Nice to Have
Salesforce CPQ experience preferred, Salesforce experience preferred, Related commercial CPQ experience preferred
What You'll Do.
Lead and mature Deal Desk function
Own operating model for complex deals
Ensure field guidance and support
Structure complex deals
Set clear approval guardrails
Coach team to operate as trusted advisors
Assess current demand
Quantify seller time consumption
Identify high-volume interactions
Establish baseline metrics
Build working relationships
Socialize clearer engagement model
Tighten intake standards
Tighten escalation paths
Introduce guided support layer
Embed policy into workflow
Embed commercial guidance into workflow
Define self-service use cases
How You'll Work.
Team & Collaboration
Partner to Sales; Partner to Finance; Partner to Legal; Partner to Pricing; Partner to Systems; Partner to Revenue Operations; Sales leadership; Frontline managers; Cross-functional stakeholders
Communication Scope
Executive communication; Complex tradeoffs
Full Job Description
WHO IS FLOCK? Every community deserves to be safe, it’s a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations. We've also helped solve approximately 20% of reported crimes in areas where we're deployed, and have played a role in locating more than 10,000 missing people. We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter. With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself. THE OPPORTUNITY At Flock, our ambition is to scale the business with greater rigor, speed, and consistency across the revenue process. As our sales motions expand across products, segments, and increasingly complex commercial structures, we need a leader who can help the field close the right deals faster while protecting pricing discipline, downstream process integrity, and customer experience. We are seeking a Director, Deal Desk to lead and mature the Deal Desk function at Flock. This role will sit at the center of our quote-to-close motion and serve as a strategic partner to Sales, Finance, Legal, Pricing and Packaging, Systems, and Revenue Operations. You will own the operating model that governs complex and non-standard deals, while ensuring the field has the guidance, support, and structure needed to move quickly and consistently. This is a leadership role for someone who can bala
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