Mastercard
Financial Services
Director,DataScience
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“Director, Data Science at Mastercard. Skills: Data Science, AI, Machine Learning. Define data science vision. Execute data science roadmap”
What You'll Achieve.
Drive measurable business impact; Improve customer experience; Reduce disputes; Reduce chargeback/dispute rates
Industry & Context.
Translate complex data problems
What They're Looking For.
Must Have
5+ years AI/ML solutions, Master's degree
Nice to Have
PhD preferred, Prior patents or publications, GenAI or multi-agent systems in production
What You'll Do.
Define data science vision
Execute data science roadmap
Align initiatives with business priorities
Lead data science team
Mentor data science team
Inspire data science team
Foster technical excellence
Partner with product leaders
Partner with engineering leaders
Partner with business leaders
Deliver data-driven capabilities
Enhance transaction clarity
Reduce chargeback rates
Guide solution design
Leverage generative AI
Leverage multi-agent systems
Leverage computer vision
Enhance purchase experiences
Monitor deployed models
Improve deployed models
Provide technical leadership
Ensure data governance compliance
Ensure security compliance
Ensure privacy compliance
Oversee engineering components
Maintain enterprise-grade standards
Drive exploration of technologies
Strengthen product offering
Strengthen technical competence
Represent AI leadership
Incubate proofs-of-concept
How You'll Work.
Team & Collaboration
Product leaders; Engineering leaders; Business leaders
Communication Scope
Present technical results; Patents; Publications; Conference presentations
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director, Data Science ### Mastercard is seeking a Director of Data Science to lead the development and delivery of advanced AI and machine learning solutions for Consumer Clarity — Mastercard’s product that enhances consumer purchase experiences. This is a senior leadership role, responsible for defining the data science strategy, guiding execution across multiple business initiatives, and ensuring solutions are delivered at scale to support chargeback reduction, dispute resolution, and consumer clarity. The successful candidate will combine technical depth with strong leadership and stakeholder management skills to drive measurable business impact. Responsibilities: Leadership & Strategy • Define and execute the data science vision and roadmap for the product enhancement, aligning initiatives with business priorities and product strategy. • Lead, mentor, and inspire a high-performing data science team, fostering a culture of technical excellence, innovation, and collaboration. • Partner with product, engineering, and business leaders to shape requirements and deliver data-driven capabilities that improve customer experience and reduce disputes. Product Impact • Build and scale AI/ML models that enrich merchant data, enhance transaction clarity, and reduce chargeback/dispute rates. • Guide the design and implementation of solutions that leverage generative AI, multi-agent systems, NLP, and computer vision to enhance purchase experienc
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