Capital One

Director,DataCenterOperations

$173–197k Riverwoods, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Data Center Operations at Capital One. Skills: Data Center Operations, Infrastructure Management, Critical Systems Management, Team Leadership, Stakeholder Engagement. oversight of facility management and infrastructure operations at our “Critical Facilities” (two data centers and one processing center) and several corporate office facilities. Lead a team of facility operations associates primarily dedicated to our data and processing centers”

What You'll Achieve.

drive connection, innovation and business success; ensure the safety and security of our employees and the community; successful outcomes; drive progress on GWS priorities; drive strategic analyses; make sound decisions; optimize deliverables; reduce Power Usage Effectiveness (PUE); improve utilization; control operating costs; compliance with our inter-company service level agreement; compliance with corporate change control processes; compliance with OSHA, NFPA and EPA required reporting

Industry & Context.

Problems you'll solve

solving the right problems; navigate to solutions through clear, logical decision making; developing solutions tailored to customer needs

Eligibility Requirements

No agencies please, Capital One will not sponsor a new applicant for employment authorization for this position.

What They're Looking For.

Must Have

Bachelor's Degree or Military Experience, At least 7 years of experience in data center operations or infrastructure management, At least 7 years of experience commissioning critical systems

Nice to Have

10+ years of experience in data center operations or infrastructure management, 10+ years of experience in compliance for OSHA or EPA, 5+ years of experience in optimizing sustainability programs

What You'll Do.

oversight of facility management and infrastructure operations at our “Critical Facilities” (two data centers and one processing center) and several corporate office facilities

Lead a team of facility operations associates primarily dedicated to our data and processing centers

Provide oversight of a third party facilities management and engineering team to execute on key responsibilities and monitor Key Performance Indicator metrics

Partner with the Technology line of business to ensure compliance with our inter-company service level agreement for data center facility oversight and management

Partner with project managers and engineering to comply with corporate change control processes for maintenance and construction efforts for critical systems

Support both internal and external audit requests as needed

Support critical response teams during a crisis or emergency

Monitors critical systems uptime for Capital One facility infrastructure

Align operations with capacity

and sustainability oversee optimization initiatives that reduce Power Usage Effectiveness (PUE)

and control operating costs

Conduct and maintain site inspection documents for properties within your assigned area

Audit site records for compliance with OSHA

NFPA and EPA required reporting

Maintain operations in accordance with Local

State and Federal Laws

Review and provide input for operational and capital expense budgets

Support infrastructure and MEP capital projects and building systems commissioning

Support annual updates of all critical equipment assets

their general condition

and end of life status

How You'll Work.

Team & Collaboration

cross-functional coordination; cross functional teams; Partner with project managers and engineering; Partner with the Technology line of business

Communication Scope

Effectively communicate with a tailored approach to multiple stakeholders

Process & Methodology

resource planning, managing priorities, setting objectives, reporting progress, proactively making offers to optimize deliverables

Full Job Description

Director, Data Center Operations At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add a Director in Data Center Operations. As a Facility Operations Director, you will be accountable for the oversight of facility management and infrastructure operations at our “Critical Facilities” (two data centers and one processing center) and several corporate office facilities (primarily located in Illinois and Utah). **The ideal candidate should:** * Understand local codes, OSHA, EPA, NFPA guidelines * Read and understands construction drawings and Mechanical, Electrical, Plumbing (MEP) submittals * Be knowledgeable on Uninterruptible Power Supply (UPS), Generator, Computer Room Air Conditioning (CRAC), Chiller, Rooftop Unit (RTU), Heating, Ventilation, and Air Conditioning (HVAC) operations function and best practice maintenance programs * Experience with critical equipment and systems commissioning processes in a data center environment * Experience managing operations across multiple data center facilities * Be knowledgeable in sustainability progra

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