Verra Mobility

Smart Mobility

DirectorCustomerSuccess

€115–175k ~AI est. Amsterdam, Netherlands
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director Customer Success at Verra Mobility. Skills: Customer Success, Sales, Business Development, Smart Mobility. Develop pipeline of opportunities. Identify new business opportunities”

What You'll Achieve.

Maximize revenue; Achieve business objectives; Drive business growth; Expand market presence; Build strategic partnerships; Drive successful outcomes; Upselling opportunities

Industry & Context.

Smart Mobility
Problems you'll solve

Problem solving; Critical thinking; Analytical skills; Modelling skills

Eligibility Requirements

Occasional international travel

What They're Looking For.

Must Have

8+ years in business development, 8+ years in sales, 8+ years in strategic partnerships, Tolling experience required, Parking experience required, Road user charging experience required, Enforcement experience required, Network with key stakeholders, Relationships with key stakeholders, Achieve sales targets, Drive revenue growth, Critical thinking abilities, Problem-solving abilities, Business acumen

Nice to Have

Master's degree in business administration, Tolling experience, ITS experience, Rental car experience, Shared mobility experience, Financial and Debt Collection experience

What You'll Do.

Develop pipeline of opportunities

Identify new business opportunities

Pursue new business opportunities

Be primary point of contact

Build B2B relationships

Maintain B2B relationships

Build stakeholder relationships

Maintain stakeholder relationships

Conduct market research

Collaborate with cross-functional teams

Ensure seamless project implementation

Ensure customer satisfaction

Exercise problem solving skills

Offer ideas for improvement

Resolve supplier issues

Resolve client issues

Resolve customer issues

Attend industry events

Promote company solutions

Prepare sales reports

Present sales reports

Provide performance metrics

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal departments; External customers

Communication Scope

Negotiation; Interpersonal skills; Presentation skills; Reporting; Internal presentations; External presentations

Full Job Description

Who we are... Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-headquartered Verra Mobility Corp. currently operates in 15 countries and in 22 languages. We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Madrid, and Amsterdam, with a workforce of close to 100 people. Our European enforcement business operating under the EPC Plc brand specializes in helping major road operators and cities across Europe with the identification, notification, and collection of unpaid traffic, parking and mobility related fees. This business sits at the core process of over 1,000 road and mobility agencies clients where it enables to generate the value associated with the usage of tolls, low emission zones or parking, by collecting revenues through a pan-European service spanned over 30 countries. Additionally, our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to Rental Car customers, depending on location. Position overview Verra Mobility is seeking a dynamic and experienced Customer Success Director within the Commercial Services business unit to lead our efforts in DACH and Nordics specifically Germany, Austria, Switzerland, Hungary, Poland, as well as all other Nordics countries for our enforcement business. As the Customer Success Director for the DACH and Nordics region, you will drive business growth, help expand our market presence and build strategic partnerships in the mo

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