ServiceNow

Technology

Director,CustomerOutcomesGTM

₹60–90L ~AI est. Mumbai, Maharashtra, India FULL TIME
The Brief

“Director, Customer Outcomes GTM at ServiceNow. Skills: Services Sales, Customer Outcomes, Business transformation. Own INDIA sales strategy for Services. Develop and close services deals”

What You'll Achieve.

Exceeded Services-led bookings targets; Exceeded revenue targets; Exceeded margin targets; Closed high-value transformational deals; Develop high-performing Services Sales team; Aligned regional efforts to CEG KPIs; Strengthened cross-functional relationships

Industry & Context.

Technology

What They're Looking For.

Must Have

15+ years enterprise software/services sales leadership, Demonstrable experience selling/consulting ServiceNow products, Proven experience selling in India, Deep experience selling into CxO stakeholders, Fluent in English

Nice to Have

Connections with large Indian companies a plus

What You'll Do.

Own INDIA sales strategy for Services

Develop and close services deals

Coach and mentor team

Own and deliver Services booking target

Drive consistent forecasting

Partner with field teams

Build trusted relationships with customer C-suite

Collaborate with Services Sales Pre-Sales

Collaborate with Services Delivery

Collaborate with Product Management

Collaborate with Customer Success

Collaborate with Field Sales

How You'll Work.

Team & Collaboration

Aligning with Field Sales; Aligning with Partners; Aligning with Marketing; Cross-functional collaboration; Customer C-suite relationships; Internal stakeholders collaboration

Communication Scope

Business case articulation; Value articulation

Free ATS check

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