Ryder
DirectorCustomerLogistics-Warehousing
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optimal for Director candidates.
“Director Customer Logistics - Warehousing at Ryder. Skills: operations management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. operations management. safety”
What You'll Achieve.
ensure assigned accounts meet defined financial targets; meet or exceed internal and external Key Performance Indicators(KPIs); meets or exceeds annual safety targets
Industry & Context.
Excellent problem solving skills
Travel - 0 to 10%, DOT Regulated - No
What They're Looking For.
Must Have
Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) years related experience required, Eight (8) years or more Logistics/supply chain experience in multiple locations i. e. plants, warehouses, locations, transportations hubs, etc. required, Five (5) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required, Six (6) years or more managing, leading and developing direct reports required, Six (6) years or more managing large multi-level teams required, Five (5) years or more P&L responsibility including forecasting and managing financial targets required, Four (4) years or more managing customer KPIs required, Four (4) years or more managing customer relationship and interaction required
Nice to Have
Demonstrated knowledge and understanding of integrated warehouse operations/solutions, distribution, transportation and carrier management at a strategic level advanced preferred
What You'll Do.
operations management
financial and customer relations for one or more customers with multiple warehouse locations
LEAN and Continuous Improvement deployment for assigned accounts
expanding business with current customers to support business changes and introduce new services
business development activities with new customers
manage $10M to $30M in operating revenue for logistics/warehouse operations
training and directing location managers including at assigned accounts
Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation
Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR)
manage and ensure assigned accounts meet defined financial targets
Develop and implement mitigation plans as necessary
Manage operations to meet or exceed internal and external Key Performance Indicators(KPIs)
Implement mitigation plans if necessary
Lead account(s) during peak seasons
Identify expansion opportunities with current customer(s)
May participate in business development and start up activities for new customers
Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets
Oversee the deployment of Ryder's Lean Guiding Principles and foster a culture of continuous improvement
guide and supervise Group Logistics Managers (GLM) and II to meet the requirements of the positions within the accounts
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors); Ability to work independently and as a member of a team
Communication Scope
Excellent oral and written communication skills
Process & Methodology
demonstrated experience developing and implementing complete logistics solutions and project management skills required
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : **Summary** The Director Customer Logistics is primarily responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations. This individual is responsible for ensuring LEAN and Continuous Improvement deployment for assigned accounts and expanding business with current customers to support business changes and introduce new services. This position participates in business development activities with new customers and will typically manage $10M to $30M in operating revenue for logistics/warehouse operations, as well as the complexity level of the business. Depending on the customer requirements, additional areas of responsibility may include transportation, packaging and/or reverse logistics. This position is responsible for leading, guiding, training and directing location managers including at assigned accounts. **Essential Functions** * Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR) * Forecast, plan, manage and ensure assigned accounts meet defined financial targets. Develop and implement mitigation plans as necessary. * Manage operations to meet or exceed internal and external Key Performance Indicators(KPIs). Implement mitigation plans if necessary. Lead account(s) during peak seasons, special projects, and implementations. * Identify expansion opportunities with current customer(s). May participate in business development and start up activities for new customers. * Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets * Oversee the deployment of Ryder's Lean Guiding Principles and foster a culture of
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