SanMar
Director,CustomProduct&Operations
“Director, Custom Product & Operations at SanMar. Skills: Product Development, Operations, Leadership, Program Management. Serve as senior point of contact for program development. Provide performance updates and escalation needs”
What You'll Achieve.
Deliver compelling presentations; Deliver strategic recommendations; Deliver product assortments to customers and internal stakeholders; Deliver business results; Ensure accurate KPI dashboards; Ensure accurate trend analyses; Ensure accurate operational insights; Drive decisions on forecasting, load planning, capacity balancing, and systemic improvements; Define business requirements for automation, data accuracy, and enhanced user experience
Industry & Context.
analytical aptitude; data driven decision making
Ability to travel domestically and internationally, matched use fingers, hands, as well as talk and hear, Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus, Work environment is moderately quiet, Ability to work on computer for multiple hours with frequent interruptions, Quarterly travel may be required
What They're Looking For.
Must Have
10+ years of product development, sourcing, production or operations experience, significant portion in apparel manufacturing or custom product programs, 7-9 years of leadership experience, managing managers and multi functional teams, Significant experience with developing and managing private label, wholesale brand, or retail-based customers, Deep understanding of apparel development, garment construction, costing, international trade/HTS classifications, and global supply chains, expertise in program management, operational workflows, vendor management, and customer program execution, Demonstrated ability to develop strategy, lead organizational change, and deliver business results, Exceptional verbal and written communication skills, analytical aptitude, experience using Excel, dashboards, reporting systems, and data driven decision making, High emotional intelligence, ability to build trust, lead through ambiguity, and navigate complex cross functional environments
Nice to Have
Kubernetes a plus
What You'll Do.
Serve as senior point of contact for program development
Provide performance updates and escalation needs
Partner closely with Sales
Align Custom efforts with company strategy
Deliver compelling presentations and strategic recommendations
Oversee Custom analytics and reporting
Ensure accurate KPI dashboards
and operational insights
Leverage data to drive decisions on forecasting
and systemic improvements
Evaluate reporting systems and define business requirements
Comply with all policies and standards
How You'll Work.
Team & Collaboration
Partner closely with Sales, PD, Merchandising, Planning, Sourcing, and Supply Chain; Lead, mentor, and develop a multi layer organization including Product, Operations, and Analyst teams; Navigate complex cross functional environments
Communication Scope
Exceptional verbal and written communication skills; capable of influencing executives, cross functional teams, and customers
Process & Methodology
program management, operational workflows, customer program execution
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