Director,Credit&Control

## **Job Purpose:** ## The Director, Credit Control position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. Structuring and maintaining best in class collection procedures including dispute management resolution to avoid aging provision and to achieve forecasted cash days targets. Director, Credit Control will create and drive standard, best in class processes across the region to both manage risk and enable the sales organization. ## **Responsibilities:** * Maintain a sufficient department/organizational structure to meet all goals and objectives. * Provide education, training and motivate the credit and collections staff to achieve targets set * Plan for AOP/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics * Manage relations with Factoring and 3rd Party Financing companies. * Manage relations with credit reporting and collections agencies. * Manage relations with Credit- and other Insurance providers * Manage close relations with Resellers and Vendors (external) as well Sales, Marketing and other (internal) Customers * Maintain the corporate credit policy and recommend changes to senior management * Create and maintain risk reduction programs such as rating-tools, as well cont. develop on fraud detection processes * Manage periodic customer credit files and Country portfolio risk reviews * Monitor the credit granting and updating process / review cycles. * Accept or reject the staff's credit recommendations and personally investigate on the largest customer credit applications. * Visit customers and interact with external Companies, Vendors as well Customer events. * Monitor deductions being taken by customers and organize on management reporting and customer meetings. * Mana