Cibc

Finance

Director,CreditandOperationalOversight

$0–0k Toronto, Ontario, Canada FULL TIME Remote Friendly
The Brief

“Director, Credit and Operational Oversight at Cibc. Skills: Credit Oversight, Operational Oversight, Leadership. Lead a team of Manager Advisory Services. Oversee Financial Services Associates”

What You'll Achieve.

Drive service efficiencies; Maximize productivity; Shape a support model; Foster a culture of trust; Foster a culture of teamwork; Foster a culture of accountability; Deliver exceptional client service; Minimize risk; Enhance operational efficiency; Enhance operational effectiveness

Industry & Context.

Finance
Eligibility Requirements

Occasional travel required, Hybrid work arrangement, Spend 1-3 days per week on-site

What They're Looking For.

Must Have

Proven experience overseeing administrative teams, Supporting business banking operations, Understand credit products, Cash management knowledge, Business lending practices knowledge, Security documentation knowledge, Credit analysis knowledge, Undergraduate degree in Finance, Commerce, or Accounting

Nice to Have

CFA charterholder, CPA charterholder, FRM charterholder

What You'll Do.

Lead a team of Manager Advisory Services

Oversee Financial Services Associates

Deliver lending and non-lending support

Ensure high-quality client service

Provide specialized support for business credit

Manage cash management support

Manage trade finance support

Monitor national credit metrics

Review operational metrics

Ensure compliance with policy

Minimize risk through oversight

Provide feedback to employees

Support employee development

Remove obstacles to team success

Recommend process improvements

Implement process improvements

Ensure adherence to CIBC policies

Maintain culture of compliance

How You'll Work.

Team & Collaboration

Collaborate with frontline leaders; Collaborate with internal CIBC teams; Build relationships with frontline leadership; Collaborate with Business Banking Sales; Collaborate with Support teams; Collaborate with other internal partners

Communication Scope

Written communication skills; Verbal communication skills; Convey complex information clearly

Process & Methodology

Manage competing priorities, Support employee development through special projects

Free ATS check

Applying for this Director, Credit and Operational Oversight role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Cibc?

Real rants from real employees. Read before you apply.

Read Company Rants →