Capital One
Financial Services
Director,Compliance
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“Director, Compliance at Capital One. Skills: Development, delivery, and ongoing management of enterprise-wide compliance programs, Adverse Action compliance program management, Section 1071 compliance program management. Lead the development, evolution, and continuous enhancement of the Adverse Action and 1071 compliance programs. Provide robust oversight of these programs through governance frameworks, rigorous controls and testing, and clear risk escalation processes”
Industry & Context.
Analytical skills; Problem-solving skills; Independent and adaptive problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree or military experience, At least 5 years experience in building or leading compliance programs within a consumer financial services institution or leading a regulatory compliance function, At least 5 years of people management experience
Nice to Have
Advanced degree (Master’s Degree), 8+ years of people management experience, 8+ years of program management experience leading cross functional programs in compliance and risk
What You'll Do.
and continuous enhancement of the Adverse Action and 1071 compliance programs
Provide robust oversight of these programs through governance frameworks
rigorous controls and testing
and clear risk escalation processes
Report program results to senior management and stakeholders
Monitor and track work plans for the effective remediation of internal or regulatory findings
Cultivate a highly collaborative environment with other risk teams and partner groups
Effectively balance competing priorities and adapt quickly to new information or circumstances
Display a high degree of emotional intelligence to foster positive team dynamics
effectively address employee concerns
and maximize the potential of team members
Define and drive the strategic vision for the Adverse Action and 1071 compliance program
and provide clear direction to the team
Lead teams effectively through change and champion innovation
Drive and motivate the team to flawlessly execute process improvement projects
Foster a robust culture of compliance risk management and balanced risk-taking
Ensure the implementation of effective monitoring mechanisms to proactively identify process breakdowns
Provide expert guidance to the business
advising on comprehensive corrective action plans when issues arise
'forward-leaning' posture
staying current on regulatory and business changes to assess impacts on Capital One’s lines of business
and automation to build and maintain a highly efficient and well-managed compliance program
How You'll Work.
Team & Collaboration
Cultivate a highly collaborative environment with other risk teams and partner groups to deliver an integrated and seamless risk experience for the business; Inspire, motivate, and provide clear direction to the team to successfully execute strategic priorities; Lead teams effectively through change and champion innovation within the compliance space; Demonstrate leadership by driving and motivating the team to flawlessly execute process improvement projects; Foster a robust culture of compliance risk management and balanced risk-taking; Provide expert guidance to the business, advising on comprehensive corrective action plans when issues arise; Maintain a proactive, 'forward-leaning' posture, staying current on regulatory and business changes to assess impacts on Capital One’s lines of business
Communication Scope
Exceptional executive communication; Presentation skills; Collaboration skills; Influencing skills across all levels and divisions
Process & Methodology
Project management skills, Process management skills, Program management experience leading cross functional programs in compliance and risk
Full Job Description
Director, Compliance The Fair and Responsible Banking (F&RB) function, part of the Enterprise Risk Organization's Compliance & Ethics department, is seeking a highly experienced, strategic, and forward-thinking Compliance Director. This Director will assume overall responsibility for the development, delivery, and ongoing management of two critical, enterprise-wide compliance programs: * A new program focusing on Adverse Action requirements under the Equal Credit Opportunity Act (ECOA) and Regulation B. * A separate program to ensure the company’s adherence to Section 1071 of the Dodd-Frank Act, which mandates the collection of small business data. Operating in a complex, highly-regulated environment, this role is crucial for developing and maintaining programs that allow the business to offer financial products while strictly adhering to regulatory expectations. Successful Directors in Compliance and Ethics are highly motivated professionals with a natural passion for managing risk, coupled with excellent project management, process, and analytical skills. The role requires strong organizational, leadership, and communication abilities and offers significant exposure to executives across various lines of business. ****Key Responsibilities:**** * Lead the development, evolution, and continuous enhancement of the Adverse Action and 1071 compliance programs. * Provide robust oversight of these programs through strong governance frameworks, rigorous controls and testing, and clear risk escalation processes. * Report program results to senior management and stakeholders, as necessary. * Monitor and track work plans for the effective remediation of internal or regulatory findings. * Cultivate a highly collaborative environment with other risk teams and partner groups to deliver an integrated and seamless risk experience for the business. * Effectively balance competing priorities and demonstrate the ability to adapt quickly to new information or circumstances to ensure t
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