Director,Communications

## About the Role This role sits at the center of how our brand story comes to life in stores—translating strategy into clear, compelling, and actionable storytelling that energizes teams and drives results. As Director of Field Communications, you’ll shape how we connect the dots between our brand playbook and store execution, turning priorities into meaningful narratives that inspire action, simplify the work, and create consistency across every store experience. You’ll lead the evolution of how we communicate with and for our store teams, building innovative content strategies, modern communication systems, and scalable approaches that keep our field informed, engaged, and ready to deliver for our customers. Partnering closely with Store Operations, Field Leadership, and cross-functional teams, you’ll champion clarity, creativity, and connection—ensuring every message helps bring our brand to life in a way that feels dynamic, human, and uniquely Old Navy. ## What You'll Do * Provide thought leadership and work closely with Store Operations, Field leaders and other functional business partners to define, develop and drive key business priorities to support stores and brand goals. * Lead cross functional teams to manage and implement organizational change while defining success criteria, aligning milestones and stakeholder communications. * Independently own and manage strategic initiatives, leading cross functional teams in evaluation of hypotheses, strategic analysis / planning, and operational execution to further store goals and priorities. * Develop and refine project scope, structure, and approach, quantitative and qualitative analyses. * Identify key issues, guide analysis, develop conclusions, and present findings to cross functional leaders. * Build cross-functional partnerships and consensus. * Influence strategy for brand and field team. * Plan and execute meetings and field event content with a strong focus on storytelling, clarity, and engagement. * Dr