BD
Medical Technology
Director,CommercialTechnology—CRM,SalesOperations&Intelligence
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“Director, Commercial Technology — CRM, Sales Operations & Intelligence at BD. Skills: CRM, Sales Planning, Sales Operations, Incentive Compensation Management. Own CRM platform strategy. Drive CRM adoption”
What You'll Achieve.
Drive seller productivity; Improve pipeline rigor; Enable data-driven decisions; Improve commercial performance; Reduce administrative burden; Improve efficiency; Improve consistency; Increase selling time; Enable audit-ready compensation
Industry & Context.
Data-driven decision-making
What They're Looking For.
Must Have
5+ years CRM experience, 5+ years Sales Planning experience, 5+ years Sales Operations experience, 5+ years Incentive Compensation Management experience, 5+ years Sales Intelligence experience
Nice to Have
Salesforce experience preferred
What You'll Do.
Own CRM platform strategy
Evolve CRM capabilities
Integrate CRM with other platforms
Manage CRM governance
Own Sales Planning technology strategy
Modernize territory management
Automate territory management
Enable territory optimization
Integrate Sales Planning
Digitize Sales Operations processes
Automate Sales Operations processes
Drive sales process standardization
Enable sales productivity tooling
Improve forecasting accuracy
Own ICM technology strategy
Modernize ICM capabilities
Enable seller self-service
Drive ICM platform rationalization
Own Sales Intelligence strategy
Enable embedded intelligence
Surface data products
Drive adoption of analytics tools
Lead cross-functional teams
Manage platform vendors
Manage implementation partners
Drive enterprise change management
How You'll Work.
Team & Collaboration
Enterprise Architecture; Peer leaders; Sales Operations; Data Insights & AI Product Management; Cross-functional teams
Communication Scope
Executive-facing owner
Process & Methodology
Roadmap delivery, Release management
Full Job Description
## **We are the people who give possibilities purpose** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. # Job Description **We are the makers of possible!** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a **maker of possible** with us. We are seeking a results-driven and strategic leader to serve as Director, Commercial Technology — responsible for owning the technology strategy, roadmap, and delivery of the platforms and capabilities that power how our global commercial organization plans, operates, sells, compensates, and generates intelligence. This role leads end-to-end technology vision and execution across CRM, Sales Planning, Sales Operations, Incentive Compensation Management (ICM), and Sales Intelligence — ensuring these capabilities work together to drive seller productivity, pipeline rigor, data-driven decision-making, and commercial performance across a complex, global MedTech operating environment. The leader will partner closely with Enterprise Architecture and peer leaders to ensure seamless integration across the broader commercial ecosystem. **
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