Manulife
Director,CloudNetworkEngineering&Operations
“Director, Cloud Network Engineering & Operations at Manulife. Skills: Cloud network strategy, AWS, Azure, Infrastructure as Code. Lead, coach, and develop a distributed team. Define and execute global cloud networking strategy”
What You'll Achieve.
Improve service reliability; Reduce incidents and recovery time; Enable secure growth; Standardized network design; Operational practices; Effective cost management; High availability and reliability of global cloud network services; Reduced incident frequency and measurable improvements in MTTR/MTTD; A well-defined and efficient operational model; Increased adoption of automation and Infrastructure as Code; Team engagement, development, and retention; Successful delivery of global cloud networking initiatives; Demonstrated improvements in cost efficiency and resource optimization
Industry & Context.
Root cause analysis; Remediation planning; Continuous improvement
On-call rotations
What They're Looking For.
Must Have
Demonstrated experience leading cloud networking or network engineering teams in a large-scale, enterprise environment (including distributed or global teams), Deep expertise in AWS or Azure cloud networking, with working knowledge of the other or the ability to quickly ramp up, experience in production operations, including incident management, problem management, change management, and service monitoring, Experience designing and implementing hybrid connectivity and secure network segmentation, with cloud security fundamentals, Hands-on experience with Infrastructure as Code (e.g., Terraform or similar tools) and network automation practices, communication and stakeholder management skills, with the ability to work effectively across technical and business teams
Nice to Have
Experience with enterprise cloud networking patterns such as Azure Virtual WAN, AWS Transit Gateway, ExpressRoute, or Direct Connect, Familiarity with ITIL-aligned service management practices, Experience managing or contributing to budgeting, forecasting, or cost optimization efforts, Experience working across multiple regions or supporting globally distributed organizations, Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
What You'll Do.
and develop a distributed team
Define and execute global cloud networking strategy
Architect and guide implementation of cloud network designs
Be accountable for production operations
Lead major incident response
Establish and evolve the operational support model
Drive automation and Infrastructure as Code adoption
Integrate network provisioning into CI/CD pipelines
Define and track key operational metrics
Partner with Security
and Architecture teams
Lead global initiatives
and cost optimization
How You'll Work.
Team & Collaboration
Partner closely with Cloud Architecture, Security, and regional technology teams; Work effectively across technical and business teams; Partner with Security, Risk, and Architecture teams; Collaborate with stakeholders across regions
Communication Scope
communication; stakeholder management
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