Cigna Healthcare

Healthcare

Director,ClinicalPerformanceandOperations

$185–275k ~AI est. Bloomfield, Connecticut, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Clinical Performance and Operations at Cigna Healthcare. Skills: Program execution, Cross-functional initiatives, Stakeholder management, Executive reporting. Drive high-priority, cross-functional initiatives. Ensure execution, accountability, and communication”

What You'll Achieve.

Ensure timely follow-through on decisions; Ensure timely follow-through on action items; Ensure timely follow-through on commitments; Achieve results; Deliver outcomes

Industry & Context.

Healthcare
Problems you'll solve

Risk mitigation; Issue resolution; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience, 7+ years program/project management, Proficiency in core program management disciplines, Experience leading and managing teams, Exceptional written and verbal communication skills, Stakeholder management and influence ability, Comfort with ambiguity and organizational agility, Drive for disciplined follow-through and accountability

Nice to Have

Advanced degree or equivalent experience, Experience supporting executive leaders, Experience leading organizational transformation, Healthcare payer/provider experience, Experience using AI-enabled productivity solutions

What You'll Do.

cross-functional initiatives

Own end-to-end process for initiatives

Oversee development of integrated project plans

Ensure clear accountability and on-time execution

Proactively manage risks and issues

Drive mitigation strategies and timely resolution

Partner with stakeholders to manage scope changes

Assess impacts to timelines

Prioritize needs across multiple initiatives

Operate effectively with ambiguity

Prepare comprehensive briefing materials for CEO

Synthesize key insights

Develop executive-ready reporting

and performance metrics

Ensure staff provide CMO meeting logistics and content

Ensure timely follow-through on action items and commitments

Maintain a decision and action track

Support leadership routines and governance forums

Act as a central liaison across teams

Facilitate communication and drive clarity

Serve as a connector across business units

Ensure consistent messaging

and change management

Lead community and culture-building initiatives

Build and maintain relationships with key stakeholders

value other perspectives

Gain support and buy-in for recommendations

Craft internal communications

Develop and maintain dashboards and KPI reporting tools

Provide overall leadership and direction for the team

and manage performance

Effectively deploy and leverage team capabilities

Align skills and capacity to priorities

Set clear expectations for the team

Hold the team accountable for delivering outcomes

Drive sustained engagement and a high-performance culture

Actively develop talent

Address engagement drivers

Lead the team through change

Support development of strategic roadmaps

Monitor and evaluate initiative performance

Provide recommendations to improve impact

How You'll Work.

Team & Collaboration

Cross-functional initiatives; Across teams; Across business units; With stakeholders

Communication Scope

Executive briefing materials; Executive-ready reporting; Internal communications

Process & Methodology

Planning, Scheduling, Risk management, Issue management, Dependency tracking, Governance, Change control, Roadmap planning

Full Job Description

_**Position Summary**_ Reporting into the Office of the Chief Medical Officer, this role is a critical member of the Clinical Strategy and Operations leadership team and serves as a critical program execution partner for high-priority, cross-functional clinical initiatives—translating CMO and enterprise priorities into coordinated plans, clear governance, and measurable results. The Director, Clinical Performance and Operations, drives disciplined execution, accountability, and communication across teams; prepares executive-ready briefing materials for CEO engagements; and ensures timely follow-through on decisions and action items. Operating comfortably at a dynamic pace, the role acts as a central liaison to drive clarity, alignment, and momentum on enterprise priorities and will report to the Managing Director, Enterprise Clinical Strategy and Operations. _**Key Responsibilities**_ **Program & Initiative Oversight** * Drive high-priority, cross-functional initiatives across the Office of the Chief Medical Officer; ensure execution, accountability, and communication across teams. * Own end-to-end process for initiatives from intake through closeout: scope, schedule, dependencies, risks, decisions, outcomes, and value realization. * Oversee the development and use integrated project plans, roadmaps, and delivery artifacts (e.g., charters, RACIs, milestones, dashboards) to ensure clear accountability and on-time execution. * Proactively manage risks, issues, and dependencies; drive mitigation strategies and timely resolution across stakeholders. * Partner with stakeholders to manage scope changes and assess impacts to timelines, resources, and outcomes. * Prioritize needs across multiple initiatives simultaneously in a fast-paced, evolving environment; operate effectively with ambiguity and minimal direction. **CMO Briefings, Meetings & Follow-Through** * Prepare comprehensive briefing materials for CEO and team meetings—partnering with cross-functional stakeholders

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