Nagarro

Technology

Director-ClientGrowthPartner(Retail)

$215–325k ~AI est. Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Director - Client Growth Partner (Retail) at Nagarro. Skills: Client growth, Revenue targets, CXO engagement, AI transformation. Grow assigned portfolio 15%+ YOY. Achieve revenue targets”

What You'll Achieve.

Deliver double-digit YOY growth; Grow assigned portfolio 15%+ YOY

Industry & Context.

Technology
Eligibility Requirements

Minimum once a week onsite

What They're Looking For.

Must Have

IT consulting experience, Retail industry experience, 5 years key account leadership, 20+ million account experience, Account expansion track record, Engage client CIOs, Engage client CTOs, Engage client CDOs, Engage business heads, Build warm relationships, AI fluency industry context, Hold value-led conversation AI, Deal shaping, Commercial acumen, Construct business case, Defend business case, Procurement negotiations, Legal negotiations

Nice to Have

AI transformation in one vertical

What You'll Do.

Grow assigned portfolio 15%+ YOY

Achieve revenue targets

Work with procurement

Identify expanded offerings

Sell expanded offerings

Act as trusted advisor

Lead strategic discussions

Align technology investments

Establish seat at top table

Maintain seat at top table

Drive conversations productivity improvements

Drive conversations operational efficiency

Drive conversations cost optimization

Leverage digital solutions

Leverage AI-enabled solutions

Procure public testimonials

Stay close client business priorities

Stay close client challenges

Stay close client transformation journey

Proactively propose solutions

Collaborate with delivery teams

Collaborate with solution teams

Craft value propositions

Position differentiated offerings

Use GenAI terminology

Articulate modern solutions

Transform customer business outcomes

Maintain regular onsite presence

Foster deeper engagement

Foster relationship-building

Partner with internal practice teams

Partner with internal delivery teams

Partner with internal sales teams

Ensure client satisfaction

Ensure successful execution

How You'll Work.

Team & Collaboration

Custodian of Client Success; AI for Change advisors; Capability leads; Delivery teams; Solution teams; Internal practice teams; Internal delivery teams; Internal sales teams

Communication Scope

Strategic discussions; Executive engagement

Full Job Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Role Summary We're looking for a high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement. Key Deliverables Account Growth & Farming * Grow assigned portfolio by 15%+ YOY. * Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings. CXO Engagement * Act as a trusted advisor, leading strategic discussions with senior executives to align technology investments with business goals. * Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads. Value Creation * Drive conversations around productivity improvements, operational efficiency, and cost optimization, leveraging digital and AI-enabled solutions. * Procure public testimonials and references from the client(s) about the quality of Nagarro's work. Customer Intimacy * Stay close to the client's business priorities, challenges, and transformation journey to proactively propose relevant solutions. Opportunity Management * Collaborate with delivery and solution teams to shape proposals, craft value propositions, and position differentiated offerings. AI Advocacy * Confidently use AI/GenAI terminology to articulate how modern solutions can

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