Priority Health

Health Care

DirectorClaimsAdministration

Grand Rapids, Michigan, United States FULL TIME Remote Friendly
The Brief

“Director Claims Administration at Priority Health. Skills: Claims Administration, Team Leadership, Process Improvement. Lead and develop claims adjudication team. Assure proper staffing levels”

What You'll Achieve.

Accurate, timely and efficient adjudication and payment of claims; Claim inventory management; Claim speed to process; Claim auto adjudication rate; Claim examiner quality scores; Coordination of benefits savings; Third party liability savings; Service-levels achievement; Medical trend management savings; Unit costs management

Industry & Context.

Health Care
Problems you'll solve

Process improvement; Cost-saving measures

Eligibility Requirements

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs, Waist to Waist > 5 lbs: Seldom up to 10 lbs, Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs, Waist to Overhead > 5 lbs: Seldom up to 10 lbs, Bilateral Carry > 5 lbs: Seldom up to 10 lbs, Unilateral Carry > 5 lbs: Seldom up to 10 lbs, Pushing Force > 5 lbs: Seldom up to 10 lbs, Pulling Force > 5 lbs: Seldom up to 10 lbs, Sitting: Frequently, Standing: Occasionally, Walking: Occasionally, Forward Bend - Standing: Seldom, Forward Bend - Sitting: Occasionally, Trunk Rotation - Standing: Seldom, Trunk Rotation - Sitting: Occasionally, Reach - Above Shoulder: Seldom, Reach - at Shoulder or Below: Seldom, Handling: Occasionally, Forceful Grip > 5 lbs: Seldom, Forceful Pinch > 2 lbs: Seldom, Finger/Hand Dexterity: Frequently

What They're Looking For.

Must Have

Bachelor's Degree or equivalent education and experience, 10 years of relevant experience, Prior management experience

Nice to Have

2 years of relevant experience Prior claims administration management experience, Health care plan claims experience

What You'll Do.

Lead and develop claims adjudication team

Assure proper staffing levels

Implement goals setting

Achieve service-levels

Manage medical trend management savings

Ensure accuracy and timeliness of claim payment

Foster relationships with other departments

Initiate process improvement

Initiate cost-saving measures

Develop multi-year roadmaps

Meet targets for unit costs

Meet targets for service levels

Meet targets for coaching and development

Communicate issues and concerns verbally

Communicate issues and concerns in writing

Communicate operational issues to leadership

Ensure compliance with state and federal rules

How You'll Work.

Team & Collaboration

Foster and maintain relationships with other departments; Service on corporate committees

Communication Scope

Effectively communicate issues and concerns through verbal and written communications; Effectively communicate operational issues and concerns to leadership

Process & Methodology

Develop multi-year roadmaps

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