Figma
SaaS
Director,BusinessSystems
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Business Systems at Figma. Skills: Business Systems, Enterprise Applications, GTM Systems, Financial Systems, Integration Engineering, ITGC. Lead and develop team. Define and execute Business Systems strategy”
What You'll Achieve.
Improve operational efficiency; Scale platforms; Scale processes
Industry & Context.
Root cause analysis
Attend in person onboarding
What They're Looking For.
Must Have
10+ years experience leading business systems, Experience managing managers, Experience managing senior individual contributors, Deep expertise quote-to-cash processes, Experience operating SOX-compliant environment, Experience with ITGC programs
Nice to Have
Background in high-growth SaaS, Exposure to public operating environments, Exposure to post-IPO operating environments, Built programs improved organizational effectiveness, Built processes improved organizational effectiveness, Built team practices improved organizational effectiveness, Built programs improved engagement, Built processes improved engagement, Built team practices improved engagement, Built programs improved delivery outcomes, Built processes improved delivery outcomes, Built team practices improved delivery outcomes
What You'll Do.
Lead and develop team
Define and execute Business Systems strategy
Ensure systems support growth
Ensure processes support growth
Ensure roadmaps support growth
Partner with stakeholders
Prioritize initiatives
Deliver business outcomes
Represent Business Systems
Translate technical concepts
Sponsor implementations
Oversee implementations
Sponsor transformations
Oversee transformations
Drive operational excellence
How You'll Work.
Team & Collaboration
Cross-functional partnerships; Executive forums; Cross-functional forums
Communication Scope
Clear business recommendations
Process & Methodology
Roadmap planning
Full Job Description
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC. In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations Define and operationalize the team's AI strat
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