Company

Director,BusinessRelationshipManagementCommercial,Digital,Data&AI

Switzerland FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Business Relationship Management — Commercial, Digital, Data & AI. Skills: Business Relationship Management, Digital, Data, AI, Strategic Partnership, Portfolio Governance, Enterprise Execution Orchestration. Serve as the senior technology partner to global Commercial, Marketing, and Commercial Excellence leadership. Shape and guide the digital, data, and AI capability agenda”

What You'll Achieve.

Enables sustainable growth; Enables modern omnichannel engagement; Enables operational effectiveness across global markets; Ensure financial transparency, benefits realization, and value tracking across the portfolio; Drive acceleration of execution and adoption

Industry & Context.

Eligibility Requirements

Travel: up to 30%, Travel: 25 % of the Time

What They're Looking For.

Must Have

Extensive experience in IT, digital, data, or analytics leadership within large, multinational, and regulated environments, Demonstrated ability to influence senior leaders without direct authority, Portfolio, program, and vendor management experience, Solid understanding of data privacy, cybersecurity, and regulatory requirements

Nice to Have

Experience with omnichannel platforms, commercial systems, analytics, or AI-enabled solutions, MBA or equivalent executive-level experience

What You'll Do.

Serve as the senior technology partner to global Commercial

and Commercial Excellence leadership

Shape and guide the digital

and AI capability agenda

Translate business strategy into integrated

value-driven technology portfolios

Ensure enterprise alignment

Act as the senior technology

and AI advisor to global Commercial and Marketing leadership

Translate business strategy into integrated digital

and AI roadmaps and initiatives

Represent Commercial priorities and needs in enterprise technology and investment forums

and portfolio governance for Commercial initiatives

Ensure financial transparency

and value tracking across the portfolio

Coordinate delivery execution across BTS

and external partners

Resolve cross-regional dependencies and drive acceleration of execution and adoption

Advance omnichannel engagement and data-driven decision-making capabilities

Embed analytics- and AI-enabled use cases into Commercial operations and processes

Ensure adherence to enterprise standards and policies related to data privacy

regulatory compliance

and responsible AI use

Influence senior leaders through credibility

and executive presence

Collaborate closely with BRM peers and enterprise stakeholders to ensure alignment and reuse

How You'll Work.

Team & Collaboration

Orchestration across BTS, regional IT teams, and senior business leaders; Coordinate delivery execution across BTS, regional IT teams, and external partners; Collaborate closely with BRM peers and enterprise stakeholders to ensure alignment and reuse

Communication Scope

Strategic advisory capability; Executive relationships; Strategic insight; Executive presence

Process & Methodology

Portfolio Management, Program Management

Full Job Description

## **JOB DESCRIPTION:** # About the opportunity The **Director, Business Relationship Management (BRM) – Commercial, Digital, Data & AI** serves as the senior technology partner to global Commercial, Marketing, and Commercial Excellence leadership. The role is accountable for shaping and guiding the digital, data, and AI capability agenda that enables sustainable growth, modern omnichannel engagement, and operational effectiveness across global markets. Operating without direct reports, the role is highly influential and succeeds through strong executive relationships, strategic advisory capability, and orchestration across BTS, regional IT teams, and senior business leaders (DVP and DVP-1 levels). The Director translates business strategy into integrated, value-driven technology portfolios while ensuring enterprise alignment, governance, compliance, and adoption. **Reports To:** DVP IT, EPD **Regional coverage:** Global **Travel:** up to 30% # # Key Responsibilities **Strategic Partnership & Advisory** * Act as the senior technology, digital, data, and AI advisor to global Commercial and Marketing leadership. * Translate business strategy into integrated digital, data, and AI roadmaps and initiatives. * Represent Commercial priorities and needs in enterprise technology and investment forums. **Portfolio Governance & Investment Stewardship** * Lead demand shaping, prioritization, and portfolio governance for Commercial initiatives. * Ensure financial transparency, benefits realization, and value tracking across the portfolio. ### **Enterprise Execution Orchestration** * Coordinate delivery execution across BTS, regional IT teams, and external partners. * Resolve cross-regional dependencies and drive acceleration of execution and adoption. ### **Commercial, Digital & AI Enablement** * Advance omnichannel engagement and data-driven decision-making capabilities. * Embed analytics- and AI-enabled use cases into Commercial operations and processes. ### **Governance, Risk

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