iHerb
health and wellness
Director,BrandStrategy
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Brand Strategy at iHerb. Skills: brand strategy, global brand strategy, enterprise level brand strategy, brand positioning, market differentiation, brand architecture. define, evolve, and scale iHerb’s global brand strategy at the enterprise level. translate business objectives, customer insights, and market dynamics into a cohesive global brand strategy”
What You'll Achieve.
scale iHerb’s global brand strategy; Ensure output is not only high-quality but strategically aligned with brand objectives; Evaluate creative effectiveness against brand strategy and business outcomes
Industry & Context.
analytical skills; ability to interpret brand performance data and market research
What They're Looking For.
Must Have
Bachelor's degree in graphic design, marketing, or a related field, 12 years of experience in branding, brand strategy, or creative design leadership and team management skills, Experience developing and operationalizing brand strategy at a global or enterprise level, analytical skills, including ability to interpret brand performance data and market research, Experience influencing executive stakeholders and driving cross-functional alignment, Excellent communication and collaboration and presentation skills, Ability to work in a fast-paced environment, Proven track record of developing successful marketing campaigns, Proficient in Adobe Creative Suite and other design software, understanding of industry trends and best practices, Cross-device and cross-platform design skills in the native environment (iOS and Android), mobile web and desktop, Excellent communication, presentation, and interpersonal skills and ability to champion design decisions, Experience working in a fast-paced environment and with rapid prototyping, Experience leading a team, Proficiency in design and prototyping tools such as Adobe CS and Sketch, Superior knowledge of Adobe Creative Suite, Experience with Microsoft Office Suite (Word, Excel, PowerPoint), Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms)
Nice to Have
BA or BS in interactive design, graphic design, or equivalent experience
What You'll Do.
and scale iHerb’s global brand strategy at the enterprise level
translate business objectives
and market dynamics into a cohesive global brand strategy
ensuring alignment across regions
shaping how iHerb shows up in the world
ensuring consistency across markets
translating business priorities into a cohesive brand system
Set the creative vision and direction for campaigns
Establish strategic brand frameworks and guardrails that inform campaign development and creative direction
Ensure output is not only high-quality but strategically aligned with brand objectives
Elevate the overall creative standard across the organization
Evaluate creative effectiveness against brand strategy and business outcomes
Drive consistency across international markets while allowing for localized relevance
Define decision rights and governance processes for brand approvals across regions
Implement processes and review mechanisms to maintain brand quality at scale
Partner with regional teams to adapt brand strategy effectively without diluting core identity
Serve as final escalation point for brand strategy decisions impacting multiple markets or functions
Manage and mentor a team of designers
and external partners/agencies
Lead and develop brand strategy capabilities within the direct management of creative production teams may be indirect or through layered leadership
How You'll Work.
Team & Collaboration
ensuring alignment across regions, functions, and channels; Collaborate closely with Growth, Product, Merchandising, and International teams; Influence executive leadership on brand implications of business decisions; Influence senior stakeholders and serve as the central authority on brand decisions
Communication Scope
Excellent communication and collaboration and presentation skills; Excellent communication, presentation, and interpersonal skills
Full Job Description
Job Summary: We are seeking a Director, Brand Strategy to define, evolve, and scale iHerb’s global brand strategy at the enterprise level. This role is fundamentally strategic, focused on long-term brand positioning, architecture, and market differentiation. This leader will translate business objectives, customer insights, and market dynamics into a cohesive global brand strategy, ensuring alignment across regions, functions, and channels. Unlike a traditional creative production lead, this role is fundamentally strategic: shaping how iHerb shows up in the world, ensuring consistency across markets, and translating business priorities into a cohesive brand system. The role serves as the organization’s central authority on brand strategy, distinct from creative production and campaign execution functions. They will possess excellent leadership skills, the ability to inspire and motivate a team, and have the ability to effectively communicate their ideas to multiple teams and stakeholders. This role is distinct from creative production leadership roles and does not primarily focus on the execution of marketing assets or day-to-day design management. Job Expectations: Brand Strategy day-to-day creative production is executed by creative operations and studio leadership Set the creative vision and direction for campaigns, product storytelling, and content Establish strategic brand frameworks and guardrails that inform campaign development and creative direction Ensure output is not only high-quality but strategically aligned with brand objectives Elevate the overall creative standard across the organization Evaluate creative effectiveness against brand strategy and business outcomes, rather than directly managing asset production Global Brand Governance Drive consistency across international markets while allowing for localized relevance Define decision rights and governance processes for brand approvals across regions Implement processes and review mechanisms to maint
Applying for this Director, Brand Strategy role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about iHerb?
Real rants from real employees. Read before you apply.