Tiger Analytics Inc.
Pharma
Director/AssociateDirector-Omnichannel&Commercial
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“Director / Associate Director - Omnichannel & Commercial at Tiger Analytics Inc.. Skills: Data Science, Machine Learning, AI, Omnichannel engagement. Lead delivery of data science solutions. Lead delivery of advanced analytics solutions”
What You'll Achieve.
Optimize customer engagement; Optimize decision-making; Improve commercial effectiveness; Drive business impact
Industry & Context.
Translate business problems into analytical solutions
What They're Looking For.
Must Have
12+ years of experience in Data Science, Advanced Analytics experience, Exposure to commercial pharma, Python / R / SQL expertise, Experience with cloud platforms, Experience in customer analytics, Stakeholder management experience, Client-facing experience
Nice to Have
PhD preferred, Specific ML framework experience, Cloud platform certs, Prior consulting experience, Working in a fast-paced client environment
What You'll Do.
Lead delivery of data science solutions
Lead delivery of advanced analytics solutions
Design Next Best Action models
Implement Next Best Action models
Develop omnichannel analytics frameworks
Integrate data from multiple touchpoints
Partner with business stakeholders
Translate business problems into analytical solutions
Drive customer segmentation
Drive personalization
Drive campaign optimization strategies
Build predictive models
Enhance commercial performance
Oversee data pipelines
Oversee model deployment
Oversee monitoring in production
Mentor a team of data scientists
Lead a team of analysts
Collaborate with data engineering teams
Define data architecture
Define data quality standards
Define governance frameworks
Ensure alignment with regulatory standards
Ensure alignment with compliance standards
How You'll Work.
Team & Collaboration
Partner with business stakeholders; Collaborate with data engineering teams
Full Job Description
Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are looking for a seasoned analytics leader to drive advanced data science initiatives within the commercial pharma space. This role will focus on building and scaling Next Best Action (NBA) frameworks and omnichannel engagement strategies to enable personalized HCP and patient journeys, improve commercial effectiveness, and drive business impact. **Responsibilities** * Lead end-to-end delivery of data science and advanced analytics solutions in the commercial pharma domain. * Design and implement Next Best Action (NBA) models to optimize customer engagement and decision-making. * Develop and scale omnichannel analytics frameworks, integrating data from multiple touchpoints (CRM, digital, field, marketing). * Partner with business stakeholders (Sales, Marketing, Market Access) to translate business problems into analytical solutions. * Drive customer segmentation, targeting, personalization, and campaign optimization strategies. * Build predictive models (propensity, churn, response, uplift modeling) to enhance commercial performance. * Oversee data pipelines, model deployment, and monitoring in production environments. * Mentor and lead a team of data scientists and analysts. * Collaborate with data engineering teams to define data architecture, data quality standards, and governance frameworks for analytics use cases. * Ensure alignment with regulatory and compliance standards within pharma. **Requirements** * 12–18+ years of experience in Data Science / Advanced Analytics, with strong exposure to commercial pharma. * Proven experience in building and deploying Next Best Action (NBA)
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