Director,AmericasField&PartnerOperations

## Accountabilities Act as a key member of the Go-To-Market leadership team, shaping strategy and execution for the Global Partner & Alliance organization and the Americas region through data-driven insights. Own and evolve operational frameworks, reporting systems, and performance tracking mechanisms to measure partner success and scale alliance activity across regions. Serve as a cross-functional liaison between Sales, Marketing, Finance, and Client Experience to ensure alignment and operational efficiency across GTM initiatives. Support regional leadership in forecasting, pricing, deal structure, incentive design, and execution of sales planning activities. Lead sales operations support including territory design, capacity planning, headcount modeling, pipeline management, and CRM governance. Monitor and analyze sales performance metrics to generate actionable insights that improve productivity, predictability, and revenue growth. Drive adoption of tools, processes, and GTM changes across the region while ensuring data integrity and operational consistency. Requirements: 10+ years of experience in SaaS environments within Revenue Operations, Sales Operations, Sales Support, or client-facing roles, with direct exposure to Sales Leadership. Strong background in designing and managing scalable sales operations processes, including forecasting, territory planning, and performance analytics. Advanced proficiency in Excel and strong ability to translate complex data into actionable business insights. Excellent communication skills, with the ability to influence senior stakeholders across global, cross-functional teams. Experience leveraging AI tools (e.g., ChatGPT, Copilot, Claude) to enhance productivity, analysis, and communication. Strong business acumen with the ability to balance strategic priorities, operational execution, and revenue impact. MBA or equivalent advanced degree is a plus. Benefits: Competitive base salary with performance-based bonus (up to 15% of