Mastercard
Director,AI&DataStrategy-EnterpriseEngagement
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“Director, AI & Data Strategy - Enterprise Engagement at Mastercard. Skills: AI strategy, Data strategy, Enterprise engagement, User experience. Shape user experience. Improve user experience”
Industry & Context.
Analytical judgment; Pragmatic; Outcome oriented
What They're Looking For.
Must Have
Undergraduate degree, Proven experience in AI, Proven experience in product, Proven experience in consulting, Advanced English skills
Nice to Have
PhD preferred, Specific ML framework experience, Cloud platform certs
What You'll Do.
Shape user experience
Improve user experience
Own platform components
Leverage hands-on experience
Transition manual processes
Partner with business units
Understand real-world needs
Translate needs into guidance
Collaborate with AI Strategy
Collaborate with Engineering
Collaborate with Legal
Collaborate with Governance
Integrate enterprise platforms
Integrate governance requirements
Integrate capabilities
Influence stakeholders
Create system artifacts
Improve platform intelligence
Improve user experience
Identify AI demand signals
How You'll Work.
Team & Collaboration
Business units; AI Strategy teams; Engineering teams; Legal teams; Governance teams
Communication Scope
Clear communicator; Bridge technical systems; Bridge business users
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director, AI & Data Strategy - Enterprise Engagement ### About the AI & Data Organization Mastercard’s AI & Data organization is responsible for accelerating the enterprise’s use of data and artificial intelligence to drive business growth, operational efficiency, and innovation. The team partners across business units to enable scalable data platforms, advance AI capabilities, and ensure responsible, high-impact application of emerging technologies. Within this organization, the Enterprise Engagement team focuses on building intelligent systems that guide how AI use cases are discovered, shaped, and executed across the enterprise. Overview This role will contribute to the evolution of a traditional intake process into an AI-powered, agent-driven platform that guides users from idea to execution readiness. Rather than executing use cases directly, this role will focus on building the experience, intelligence, and workflows that enable others to execute effectively at scale. We are intentionally hiring for complementary strengths across candidates. Successful hires will bring depth in either: • User-facing experience design & engagement, or • Technical implementation of AI solutions (including agents and workflow integration) ________________________________________ Role In this role, you will: • Shape and improve the user experience of discovering, submitting, and refining AI use cases, ensuring clarity, usability, and adoption • Own k
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