Greystar
Real Estate
Director,AIAdoption&OperationsIntegration
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“Director, AI Adoption & Operations Integration at Greystar. Skills: AI adoption, Operations integration, Change management, Program management. Find AI opportunities. Vet AI opportunities”
What You'll Achieve.
Deliver real value to teams; Ensure AI initiatives are coordinated; Ensure AI initiatives are measured; Ensure AI initiatives are delivering value; Achieve sustained behavior change; Ensure responsible AI usage; Ensure compliant AI usage; Avoid duplicative efforts
Industry & Context.
Operational pain points
Rare travel
What They're Looking For.
Must Have
Bachelor's degree, 7+ years progressive experience, 3+ years leading cross-functional programs, Demonstrated experience leading programs involving technology adoption, Demonstrated experience leading change management, Demonstrated experience leading process improvement, Deep understanding of property management operations, Direct experience in property management roles
Nice to Have
Master's or MBA preferred, Background in program management preferred, Background in consulting preferred, Background in business transformation preferred
What You'll Do.
Find AI opportunities
Sequence AI opportunities
Partner with teams to identify pain points
Prioritize high-impact AI use cases
Support SWAT team in identifying use cases
Support SWAT team in prioritizing use cases
Evaluate new AI vendors
Evaluate emerging AI technologies
Make adoption recommendations
Own change management strategy
Own adoption strategy
Drive sustained behavior change
Build internal AI community
Nurture internal AI community
Develop communications
Curate recurring forums
Curate best practices
Create reusable case library
Lead program management of AI initiatives
Sequence AI initiatives
Define success metrics
Track operational performance
Track user satisfaction
Coordinate with analytics teams
Deliver executive-ready reporting
Manage AI vendor relationships
Coordinate with engineering teams
Track vendor performance
Own execution of AI pilots
Own scaling of AI pilots
Apply program management disciplines
Ensure successful transition from pilot to scale
Support AI governance efforts
Support AI compliance efforts
Coordinate AI adoption across business units
Ensure shared learnings
Avoid duplicative efforts
Serve as internal resource on AI capabilities
Serve as internal resource on client-facing talking points
Serve as internal resource on current guidance
Support thought leadership efforts
How You'll Work.
Team & Collaboration
Cross-functional programs; Cross-functional AI initiatives; Multi-stakeholder pilot programs; Cross-BU coordination
Communication Scope
Executive reporting; Client-facing talking points
Process & Methodology
Program management, Planning, Sequencing, Stakeholder alignment, Risk management, Execution tracking, Pilot scoping, Roadmap alignment, Status tracking, Pilot execution, Scaled deployment
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This position is responsible for leading the adoption, integration, and scaling of AI across property management operations at Greystar. The Director serves as the central connector between technology, operations, and business stakeholders to ensure AI initiatives are coordinated, measured, and delivering real value to onsite teams, corporate functions, and clients. The role spans corporate and operational AI use cases, with a strong emphasis on change management, enablement, cross-functional program leadership, and translating emerging AI capabilities into practical, role-specific solutions for field and corporate teams. The role also requires strong project and program management capabilities to structure, execute, and scale complex, cross-functional AI initiatives across multiple regions, stakeholders, and business units. **JOB DESCRIPTION** ## KEY RESPONSIBILITIES: ## ## 1\. Use Case Identification & Prioritization _Find, vet, and sequence AI opportunities across onsite and corp
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