Mastercard
Financial Services
Director,AccountManagement
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“Director, Account Management at Mastercard. Skills: Account management, Sales, Business development. Provide strategic account management. Build deep understanding of customer needs”
What You'll Achieve.
Grow revenue with partners; Drive Mastercard strategy; Expand core payments; Enable adjacent payment platforms; Offer services; Offer cyber & intelligence solutions; Achieve business growth; Achieve return on financial investments
Industry & Context.
Problem-solving; Creating solutions
What They're Looking For.
Must Have
5+ years payments experience, 5+ years technology business experience, Acquiring experience, Acceptance space experience, Business development responsibility, Demonstrated track record of planning sales efforts, Demonstrated track record of managing sales efforts, Demonstrated track record of closing sales efforts, Deliver results in fast-paced environment, Manage internal cross functional relationships, Manage external cross functional relationships, Grow internal cross functional relationships, Grow external cross functional relationships, Partnerships with executives at all levels, Sound business judgment, Strategic thinking skills, Conceptual planning skills, Analytical skills, Problem-solving skills, Creating solutions that increase revenue
Nice to Have
MBA preferred, Bi-lingual (French) preferred
What You'll Do.
Provide strategic account management
Build deep understanding of customer needs
Define creative solutions
Work across internal functions
Bring together resources
Deliver enhanced value to customer
Identify new business opportunities
Develop new business opportunities
Qualify opportunities
Progress sales process
Support strategic initiatives
Cross-sell Mastercard products
Cross-sell Mastercard capabilities
Cross-sell Mastercard solutions
Build in-depth understanding of customer business
Develop point of view on Mastercard solutions
Leverage internal stakeholders
Move prospect through buy cycles
Develop detailed business cases
Assist in designing strategies
Assist in designing messaging
Assist in designing proposals
Negotiate customer contracts
Execute customer contracts
Manage customer contracts
Ensure global linkage of resources
Ensure information sharing
How You'll Work.
Team & Collaboration
Internal functions; Internal product experts; Internal stakeholders; Internal resources; External cross functional relationships; Executive relationships
Communication Scope
Executive presentations; Client meetings
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director, Account Management ### The Market Development (MD) team is responsible for growing revenue with key acquirer/channel partners to drive Mastercard’s strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions. The MD Team is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and sales leaders. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation. The team works with our MD customers to support their needs across Payments, Treasury, Digital Channels, Data Analytics, Marketing, Fraud & Risk, Finance to drive joint business development. Reports to the Vice-President, Acceptance Ecosystems & Emerging Verticals, and is based in Toronto. Role • Provide superior strategic account management driven by robust planning – building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer. • Identify and develop new business opportunities (with both existing a
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