Mastercard

Financial Services

Director,AccountManagement

$138–221k Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Account Management at Mastercard. Skills: Account management, Sales, Business development. Provide strategic account management. Build deep understanding of customer needs”

What You'll Achieve.

Grow revenue with partners; Drive Mastercard strategy; Expand core payments; Enable adjacent payment platforms; Offer services; Offer cyber & intelligence solutions; Achieve business growth; Achieve return on financial investments

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving; Creating solutions

What They're Looking For.

Must Have

5+ years payments experience, 5+ years technology business experience, Acquiring experience, Acceptance space experience, Business development responsibility, Demonstrated track record of planning sales efforts, Demonstrated track record of managing sales efforts, Demonstrated track record of closing sales efforts, Deliver results in fast-paced environment, Manage internal cross functional relationships, Manage external cross functional relationships, Grow internal cross functional relationships, Grow external cross functional relationships, Partnerships with executives at all levels, Sound business judgment, Strategic thinking skills, Conceptual planning skills, Analytical skills, Problem-solving skills, Creating solutions that increase revenue

Nice to Have

MBA preferred, Bi-lingual (French) preferred

What You'll Do.

Provide strategic account management

Build deep understanding of customer needs

Define creative solutions

Work across internal functions

Bring together resources

Deliver enhanced value to customer

Identify new business opportunities

Develop new business opportunities

Qualify opportunities

Progress sales process

Support strategic initiatives

Cross-sell Mastercard products

Cross-sell Mastercard capabilities

Cross-sell Mastercard solutions

Build in-depth understanding of customer business

Develop point of view on Mastercard solutions

Leverage internal stakeholders

Move prospect through buy cycles

Develop detailed business cases

Assist in designing strategies

Assist in designing messaging

Assist in designing proposals

Negotiate customer contracts

Execute customer contracts

Manage customer contracts

Ensure global linkage of resources

Ensure information sharing

How You'll Work.

Team & Collaboration

Internal functions; Internal product experts; Internal stakeholders; Internal resources; External cross functional relationships; Executive relationships

Communication Scope

Executive presentations; Client meetings

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director, Account Management ### The Market Development (MD) team is responsible for growing revenue with key acquirer/channel partners to drive Mastercard’s strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions. The MD Team is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and sales leaders. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation. The team works with our MD customers to support their needs across Payments, Treasury, Digital Channels, Data Analytics, Marketing, Fraud & Risk, Finance to drive joint business development. Reports to the Vice-President, Acceptance Ecosystems & Emerging Verticals, and is based in Toronto. Role • Provide superior strategic account management driven by robust planning – building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer. • Identify and develop new business opportunities (with both existing a

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