Mastercard

Director,AccountManagement

$182–291k Purchase, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Account Management at Mastercard. Skills: Account Management, Enterprise Solutions, Revenue Growth. Shape enterprise strategy. Drive strategic growth”

What You'll Achieve.

Deliver measurable revenue growth; Drive long-term partnership value; Deliver successful business outcomes; Deliver against aggressive sales targets; Deliver net revenue targets; Drive overall customer satisfaction; Enhance customer results; Drives results

Industry & Context.

Problems you'll solve

Problem resolution

Eligibility Requirements

Travel up to 40%

What They're Looking For.

Must Have

Enterprise-level client engagements, Senior stakeholder relationships, Payments experience, Data-driven solutions experience, AI experience, Open banking experience, Personalization experience, Project management skills, Execution and follow-through, Organizational skills, Manage competing priorities, Quick deadlines, External alignment, Internal alignment, Drive outcomes across teams, Financial Institutions experience, Leadership skills, Negotiation skills, Problem resolution skills

Nice to Have

Master's degree

What You'll Do.

Shape enterprise strategy

Drive strategic growth

Deepen executive engagement

Lead pipeline development

Connect customer priorities

Deliver measurable revenue growth

Drive long-term partnership value

Align Mastercard capabilities

Drive enterprise-level engagement

Deliver successful business outcomes

Ensure consistent execution

Prioritize initiatives

Align with customer needs

Balance strategic priorities

Deliver against sales targets

Deliver net revenue targets

Deepen customer relationship

Strengthen customer relationship

Drive customer satisfaction

Identify customer needs

Identify customer priorities

Oversee solution delivery

Engage across stakeholder levels

Lead enterprise relationship

Support strategy development

Support client engagement

Support revenue growth

Drive annual business planning

Drive quarterly business planning

Align Mastercard capabilities

Track performance against objectives

Identify opportunities to expand Services

Identify opportunities for platform adoption

Lead identification of key initiatives

Lead optimization of key initiatives

Lead identification of platforms

Lead optimization of platforms

Enhance customer results

Support Services engagements

Lead Services engagements

Support Digital Labs engagements

Lead Digital Labs engagements

Drive customer strategy development

Drive organizational alignment

Serve as central point of coordination

Maintain alignment on priorities

Maintain alignment on timelines

Maintain alignment on deliverables

Contribute to thought leadership development

Contribute to thought leadership delivery

Deliver client-facing thought leadership

Conduct innovation reviews

Conduct executive engagements

Support pipeline development

Support commercial planning

Support account performance

How You'll Work.

Team & Collaboration

Cross-functional teams; Account Management teams; Services teams; Product teams; Data & Analytics teams; External stakeholders; Internal stakeholders

Communication Scope

Written communication; Oral communication; Thought leadership; Executive engagement

Process & Methodology

Project management, Execution, Deliverables management, Deadline management, Manage competing priorities

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director, Account Management ### About the Role The Director, Account Management - Enterprise Solutions role is responsible for shaping enterprise strategy, driving strategic growth of high-impact solutions, deepening executive engagement, and leading the pipeline development of emerging and white-space opportunities for a top-tier national financial institution. The role serves as a strategic integrator – connecting customer priorities to Mastercard capabilities. Focused on delivering measurable revenue growth and long-term partnership value across cross-functional teams, accountable for advancing our opportunities in Innovation, Open Banking, Artificial Intelligence, Thought Leadership, Research, Platforms, Marketing, Personalization, and Business & Market Intelligence (B&MI). You will partner closely across Account Management, Services, Product, and Data & Analytics teams to align Mastercard capabilities to client priorities, drive enterprise-level engagement, and deliver successful business outcomes. The Director will operate as a connector across teams and initiatives—ensuring consistent execution, clear prioritization, and strong alignment with our customer’s evolving needs. This is a highly visible role requiring comfort operating across multiple stakeholders, balancing strategic priorities with executional follow-through, and driving progress in a dynamic, fast-paced environment. Key Responsibilities • Deliver against aggressiv

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