Icf

DirectOperationsCaseCoordinators

$74–126k Richmond, Virginia, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Direct Operations Case Coordinators at Icf. Skills: Case coordination, Child welfare, Supervision. Ensure Case Coordinator coverage. Provide supervision and oversight”

What You'll Achieve.

Support safe and timely release; Identify children with special needs; Develop corresponding recommendations; Develop placement recommendations

Industry & Context.

Problems you'll solve

Problem-solving capabilities

Eligibility Requirements

Onsite and remote work, Cover for Case Coordinators, Regular visits to care provider sites, Travel up to 20%, Live within 50 miles of ORR facility, Available nights/weekends

What They're Looking For.

Must Have

Master’s degree in social work or social science and 5+ years post-grad experience, Bachelor’s degree in social work or social science and 8+ years post-grad experience, Non-qualifying bachelor’s degree and 10+ years post-grad experience, 1+ years experience with immigrant youth and families, 1+ year supervisory experience, 1+ year experience reviewing case files, English/Spanish bilingual, Tier 2 Security Clearance or ability to secure

Nice to Have

3+ years experience with immigrant youth and families, Prior work experience in consulting environment

What You'll Do.

Ensure Case Coordinator coverage

Provide supervision and oversight

Provide guidance and technical assistance

Ensure tasks completed efficiently and in compliance

Conduct regular site visits

Serve as primary point of contact

Ensure elevation of individual case issues

Elevate operational concerns to leadership

Support case coordination goals

How You'll Work.

Team & Collaboration

Work with care provider staff; Work with federal staff; Work with ORR staff

Communication Scope

Interpersonal skills; Written communication

Process & Methodology

Project management, TA project management

Full Job Description

ICF is currently seeking Direct Operations Case Coordinators capable of leading a team of Case Coordinators working directly with ORR care provider staff and federal staff to make recommendations for the release and/or transfer of unaccompanied children as well as any related case consultations to support the overall best interest of children in ORR custody. The purpose of this project is to develop and maintain a national case coordination program which provide child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations. As the Direct Operations Case Coordinator, you will directly support the team of Case Coordinators working with care provider and ORR staff in carrying out program functions in a way that values transparency and respects the children, families, and staff that serve them throughout the ORR system. Candidates must have demonstrated understanding of unaccompanied children, child welfare best practice, and the ability to maintain positive relationships with clients and colleagues. In addition, candidates must be bilingual in English and Spanish. Direct Operations Case Coordinator duties involve onsite and remote work to accomplish all required duties. The position does require covering for Case Coordinators as needed and regular visits to care provider sites as part of their regular duties. The teams under the oversight of Direct Operations Case Coordinators are assigned to one or more care provider facilities and/or influx facilities as needed. Travel up to 20% to be on-site at a facility. Must live within 50 miles from an ORR facility and be available to work some nights/weekends to meet the demands of the role. Key Responsibilities: * Responsible for ensuring appropriate Case Coordinator coverage at all provider sites wit

Free ATS check

Applying for this Direct Operations Case Coordinators role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Icf?

Real rants from real employees. Read before you apply.

Read Company Rants →