ServiceNow
Tech / AI / Software
Dir,SoftwareEngineeringManagement,Platform
“Dir, Software Engineering Management, Platform at ServiceNow. Skills: Platform Engineering, Software Engineering Management, Access Graph, integrations ecosystem, data pipeline infrastructure, distributed systems architecture, AI-native architecture. Define and drive the technical vision and strategy for Veza's platform organization. Own architecture decisions for distributed systems, high-performance graph services, and large-scale data platforms”
What You'll Achieve.
enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents; ensuring alignment with company goals and the evolving ServiceNow integration roadmap; ensuring the platform is built for enterprise-grade scalability, reliability, security, and observability; continuously advance the platform's performance and intelligence; ensuring the roadmap reflects both near-term delivery commitments and long-term architectural investments; building a high-performance organization that can operate at startup velocity while scaling to enterprise expectations; developing the next generation of engineering leaders from within
Industry & Context.
What They're Looking For.
Must Have
12+ years of experience in backend or platform software engineering, 6+ years in senior engineering leadership roles spanning both startup and enterprise SaaS environments, Proven track record scaling enterprise SaaS data platforms and distributed systems, Deep expertise in distributed systems architecture, cloud-native design patterns, and API design, hands-on experience across AWS, GCP, or Azure, containerization technologies including Kubernetes, Experience with graph technologies, large-scale relationship modeling, or graph database platforms, experience with streaming and data pipeline technologies such as Kafka, Spark, or Flink, Understanding how identity and access relationships are structured across complex enterprise environments including cloud platforms, SaaS applications, and non-human identities, Demonstrated ability to lead, scale, and develop multiple engineering teams and managers across a globally distributed organization, Proven track record hiring, developing, and retaining engineering leaders, organizational and program management skills
Nice to Have
experience leading through hypergrowth phase, or major platform transition, Experience integrating AI/ML approaches into platform workflows, or leveraging AI for system intelligence at scale
What You'll Do.
Define and drive the technical vision and strategy for Veza's platform organization
Own architecture decisions for distributed systems
high-performance graph services
and large-scale data platforms
Partner with Tech Leads and Principal Engineers on high-impact architectural decisions
Identify and champion emerging technologies and approaches
Establish and drive engineering excellence across the organization
Partner closely with Product
Security Engineering and GTM to translate business objectives and customer needs into platform capabilities
Drive execution across complex
Represent platform architecture in cross-organizational discussions with the ServiceNow platform teams
and develop a team of engineering managers
Own the full talent lifecycle across the platform organization
Create an environment where engineers thrive
How You'll Work.
Team & Collaboration
partnering closely with Product, Security Engineering, SRE and the ServiceNow platform organization; Partner with Tech Leads and Principal Engineers; Partner closely with Product, Security Engineering and GTM; Represent platform architecture in cross-organizational discussions with the ServiceNow platform teams; Lead, mentor, and develop a team of engineering managers, tech leads, and senior engineers
Process & Methodology
Drive execution across complex, multi-team roadmaps, managing dependencies, resolving cross-team blockers, maintaining delivery velocity, organizational and program management skills
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