Mercier Consultancy Group

Online Media

DigitalTrustandSafetySpecialist

$54–81k ~AI est. Sofia, Sofia City Province, Bulgaria FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Digital Trust and Safety Specialist at Mercier Consultancy Group. Skills: Digital trust, Safety, Content moderation. Monitor user-generated content. Analyze user interactions”

Industry & Context.

Online Media
Problems you'll solve

Data-driven approach; Problem-solving

What They're Looking For.

Must Have

Fluency in Swedish and English, Analytical skills, Excellent communication skills, Detail-oriented, Ability to work collaboratively

Nice to Have

Experience in digital trust and safety, Experience in content moderation, Familiarity with online safety tools, Familiarity with social media platforms, Familiarity with content management systems

What You'll Do.

Monitor user-generated content

Analyze user interactions

Identify violations of safety policies

Investigate reported safety incidents

Determine appropriate actions

Collaborate with internal teams

Develop digital safety policies

Enhance digital safety protocols

Create detailed reports

Stay informed about digital safety threats

Promote digital safety awareness

Promote responsible online behavior

How You'll Work.

Team & Collaboration

Collaborate with internal teams

Communication Scope

User interactions; Resolving safety issues

Full Job Description

Mercier Consultancy MD is currently seeking a Digital Trust and Safety Specialist fluent in Swedish and English to join our team. This position plays a vital role in ensuring the safety and security of users across our digital platforms by monitoring content, addressing safety issues, and enforcing community guidelines effectively. ### Key Responsibilities * Monitor and analyze user-generated content and interactions to identify violations of safety policies. * Investigate reported safety incidents, gather evidence, and determine appropriate actions to resolve issues. * Collaborate with internal teams to develop and enhance digital safety policies and protocols. * Create detailed reports on safety incidents and trends to support strategic decision-making and continuous improvement. * Stay informed about emerging digital safety threats and apply best practices to maintain a secure environment. * Engage with users to promote digital safety awareness and responsible online behavior. **Requirements** * Fluency in Swedish and English (both written and spoken) is required. * Experience in digital trust and safety, content moderation, or related fields preferred. * Strong analytical skills with a data-driven approach to problem-solving. * Excellent communication skills for managing user interactions and resolving safety issues effectively. * Detail-oriented with a proactive mindset toward identifying potential risks. * Familiarity with online safety tools, social media platforms, and content management systems is advantageous. * Ability to work collaboratively within a dynamic and fast-paced team environment. **Benefits** * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * 1500 euro signing bonus * And Much More....

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