Mercier Consultancy Group

Online Media

DigitalTrustandSafetySpecialist

$54–81k ~AI est. Sofia, Sofia City Province, Bulgaria FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Digital Trust and Safety Specialist at Mercier Consultancy Group. Skills: Digital trust, Online safety, Content moderation. Monitor user-generated content. Address policy violations”

Industry & Context.

Online Media
Problems you'll solve

Mitigating online risks

What They're Looking For.

Must Have

Fluency in Greek and English

Nice to Have

Experience in digital trust, Experience in safety, Experience in content moderation, Familiarity with online safety tools, Familiarity with social media platforms, Familiarity with content management systems

What You'll Do.

Monitor user-generated content

Address policy violations

Investigate reported incidents

Recommend appropriate actions

Collaborate to develop policies

Collaborate to refine procedures

Provide reports on safety trends

Provide insights on safety incidents

Stay informed about digital safety challenges

Enhance safety measures

Promote awareness of digital trust

Promote education of digital safety

How You'll Work.

Team & Collaboration

Cross-functional teams

Communication Scope

User interaction management

Full Job Description

Mercier Consultancy MD is seeking a qualified Digital Trust and Safety Specialist fluent in Greek and English to join our team. In this role, you will play a vital part in maintaining a safe and trustworthy online environment by monitoring content, investigating safety concerns, and enforcing community guidelines. Your work will help ensure that all users have a secure and positive experience on our platforms. ### Key Responsibilities * Monitor and review user-generated content to detect and address potential violations of safety policies. * Conduct detailed investigations into reported incidents, analyze evidence, and recommend appropriate actions. * Collaborate with cross-functional teams to develop and refine safety policies and procedures. * Provide comprehensive reports and insights on safety trends and incidents to support management decisions. * Stay informed about current digital safety challenges and best practices to continually enhance safety measures. * Engage with users to promote awareness and education around digital trust and safety. **Requirements** * Fluency in Greek and English (both written and spoken) is essential. * Experience in digital trust, safety, content moderation, or related fields is preferred. * Strong analytical and problem-solving skills with attention to detail. * Excellent communication skills to manage user interactions and safety concerns effectively. * Proactive approach to identifying and mitigating potential online risks. * Familiarity with online safety tools, social media platforms, and content management systems is advantageous. * Ability to work collaboratively in a fast-paced, dynamic team environment. **Benefits** * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * 1500 euro signing bonus * And Much More....

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