Mercier Consultancy Group

Online Media

DigitalTrustandSafetySpecialist

$58–88k ~AI est. Sofia, Sofia City Province, Bulgaria FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Digital Trust and Safety Specialist at Mercier Consultancy Group. Skills: Content moderation. Monitor user-generated content. Review user-generated content”

Industry & Context.

Online Media
Problems you'll solve

Analytical skills; Problem-solving skills; Data-driven approach

What They're Looking For.

Must Have

Fluency in Czech, Fluency in English

Nice to Have

Experience in digital trust and safety, Experience in content moderation, Familiarity with digital safety tools, Familiarity with social media platforms, Familiarity with content management systems

What You'll Do.

Monitor user-generated content

Review user-generated content

Detect guideline violations

Take action on violations

Conduct investigations of safety incidents

Analyze data and evidence

Resolve safety issues

Develop digital trust and safety policies

Refine digital trust and safety policies

Prepare reports on safety trends

Prepare reports on safety incidents

Stay up-to-date with digital safety challenges

Stay up-to-date with best practices

Enhance platform security

Promote awareness of safe online behaviors

Promote understanding of safe online behaviors

How You'll Work.

Team & Collaboration

Collaborate with cross-functional teams

Communication Scope

Excellent communication skills

Full Job Description

Mercier Consultancy MD is actively seeking a Digital Trust and Safety Specialist fluent in Czech and English to join our dynamic team. This role is pivotal in ensuring the safety and integrity of our digital platforms by monitoring user content, investigating safety concerns, and implementing policies to foster a secure and trustworthy online environment. ### Key Responsibilities * Monitor and review user-generated content to detect violations of community guidelines, taking appropriate action as necessary. * Conduct in-depth investigations of safety incidents, analyzing data and evidence to resolve issues effectively. * Collaborate with cross-functional teams to develop and refine digital trust and safety policies. * Prepare comprehensive reports on safety trends and incidents to aid strategic decision-making. * Stay up-to-date with evolving digital safety challenges and best practices to proactively enhance platform security. * Engage with users to promote awareness and understanding of safe online behaviors. **Requirements** * Fluency in Czech and English (both written and spoken) is required. * Experience in digital trust and safety, content moderation, or related fields is preferred. * Strong analytical and problem-solving skills with a data-driven approach. * Excellent communication skills to effectively manage safety incidents and user interactions. * Detail-oriented and proactive in identifying and addressing online safety risks. * Familiarity with digital safety tools, social media platforms, and content management systems is advantageous. * Ability to work collaboratively within a fast-paced and evolving team environment. **Benefits** * Competitive Salary * Monthly Performance Bonus * Fully Paid Relocation Package * Fully Paid Training * Private Gym * 1500 euro signing bonus * And Much More....

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