WNS Global Services
Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, Travel and Hospitality
DigitalTransformationConsultant
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“Digital Transformation Consultant at WNS Global Services. Skills: Lean Six Sigma, Process improvement, Operational efficiency. Lead end-to-end Lean Six Sigma projects using DMAIC. Identify process inefficiencies”
What You'll Achieve.
Deliver measurable business outcomes; Reduce waste; Enhance quality
Industry & Context.
Problem-solving skills; Data-driven mindset; Root cause analysis
Rotational Night Shift
What They're Looking For.
Must Have
Proven experience in process improvement, operations, or consulting roles, Analytical and problem-solving skills with data-driven mindset, Expertise in tools such as Minitab, Excel, or other statistical software, Excellent stakeholder management and communication skills, Ability to influence and drive change across diverse teams
Nice to Have
Lean Six Sigma Black Belt certification preferred, Green Belt with experience may be considered, Experience in Insurance industry, Project management experience, Exposure to BPR/automation/digital transformation initiatives
What You'll Do.
Lead end-to-end Lean Six Sigma projects using DMAIC
Identify process inefficiencies
Implement sustainable improvements
Facilitate Kaizen events
Facilitate value stream mapping
Facilitate root cause analysis
Partner with cross-functional teams to drive continuous improvement
Ensure alignment of improvement initiatives with business goals
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse teams
Communication Scope
Communication skills
Process & Methodology
Project management
Full Job Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. We are seeking results driven Lean Six Sigma Consultant to lead process improvement initiatives, drive operational efficiency, and deliver measurable business outcomes. The ideal candidate will leverage Lean Six Sigma methodologies (DMAIC/DFSS) to identify improvement opportunities, reduce waste, and enhance quality across functions. Key Responsibilities: * Lead end-to-end Lean Six Sigma projects using DMAIC methodology * Identify process inefficiencies, analyze data, and implement sustainable improvements * Facilitate Kaizen events, value stream mapping, and root cause analysis * Partner with cross-functional teams to drive continuous improvement initiatives * Coach and mentor Green Belts and project teams * Ensure alignment of improvement initiatives with business goals and targets Requirements: * Proven experience in process improvement, operations, or consulting roles * Strong analytical and problem-solving skills with data-driven mindset * Expertise in tools such as Minitab, Excel, or other statistical software * Excellent stakeholder management and communication skills * Ability to influence and drive change across
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