DigitalTechnician

Shopbop is seeking an experienced, versatile Digital Technician to support both our fast-paced product photography and editorial content teams at our Madison, WI studio. This hybrid role will be responsible for managing the end-to-end digital imaging workflow, maintaining color accuracy and brand standards, troubleshooting technical issues, and driving process improvements across both workstreams. The ideal candidate will have a strong background in commercial photography digitech work as well as experience with digital asset management systems and workflows. Key job responsibilities • Oversee the daily digital imaging workflow for product photography, handling 3,000+ files per day • Verify color accuracy and perform color corrections as needed to ensure brand consistency across all visual assets • Troubleshoot and resolve on-set technical issues with cameras, lighting, computers, software, etc. to minimize downtime • Collaborate with cross-functional teams (Photography, Styling, Art Direction, Inventory, Marketing, etc.) to identify and address workflow inefficiencies • Utilize proprietary asset management systems to track and deliver product and editorial imagery on tight timelines • Support the ingestion, organization, and maintenance of the global digital asset management system • Develop and implement metadata schemas, taxonomies, and user permission structures for all visual assets • Coordinate with Marketing, CRM, Social, and International teams to address their digital asset needs • Support cross-departmental initiatives within Creative Operations as needed Basic Qualifications: • 2+ years of experience as a digital technician, photo assistant, or digitally-focused production role in a fast-paced commercial photography/editorial environment • Proficient with Capture One, Adobe Creative Cloud (Photoshop, Lightroom, Bridge), and large-scale digital asset management • Strong understanding of color profile management, color grading, and cross-device color consis