JCDecaux Australia
DigitalSupportOfficer
“Digital Support Officer at JCDecaux Australia. Skills: Digital operations, Technical support, Troubleshooting. Manage digital operations. Monitor digital infrastructure”
What You'll Achieve.
Minimize screen downtime; Improve performance of costs
Industry & Context.
Troubleshoot; Root cause analysis
Visit sites as required
What They're Looking For.
Must Have
Demonstrated experience in a technical support role, Understanding of computer hardware components and repair, Experience with computer networking
Nice to Have
Experience with Linux operating systems, Bachelor in IT/Computer Science/Telecom or equivalent experience, Experience in similar monitoring/troubleshooting role of digital component
What You'll Do.
Manage digital operations
Monitor digital infrastructure
Maintain digital advertising assets
Ensure assets are operational
Ensure content is playing properly
Identify issues proactively
Identify issues reactively
Troubleshoot media player
Troubleshoot display screen
Troubleshoot communication devices
Prepare digital furniture
Test digital furniture
Troubleshoot incidents
Communicate fault status
Analyze returned players
Repair returned players
Return players to stock
Assist commissioning assets
Minimize screen downtime
Drive continuous improvement
Improve performance of costs
Manage ad hoc maintenance requests
How You'll Work.
Team & Collaboration
Assist local field team; Communication back to stakeholders
Communication Scope
Communication back to stakeholders
Applying for this Digital Support Officer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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