Flash
DigitalSupportAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Digital Support Associate at Flash. Skills: Customer support, Data management. Enter and update parking location data. Provide first-level contact to operator inquiries”
Industry & Context.
Problem-solving mindset
Reliable transportation
What They're Looking For.
Must Have
Fluency in English, Availability to work 10 AM- 7 PM, Availability to work 5 days a week, Residence in Dominican Republic, Commitment to full-time employment
What You'll Do.
Enter and update parking location data
Provide first-level contact to operator inquiries
Escalate advanced cases
Provide notes on issues
Collaborate with internal teams
Complete ad hoc tasks
Provide feedback on team processes
Notify leads about outdated processes
Assist in monitoring team tasks
How You'll Work.
Team & Collaboration
Internal teams; Geographically dispersed workforce
Communication Scope
Written communication; Spoken communication
Full Job Description
Help us change the way the world parks Parking isn’t just about spaces – it’s about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we’re not just thinking about today’s parking challenges; we’re actively shaping the future of parking + charging. Join us in transforming the way the world parks. FLASH seeks a Full-Time Digital Support Associate to enrich our Operations Team. You'll be responsible for ensuring accurate pricing of parking on our platform and fostering satisfaction among our parking operators. Our Digital Support team prioritizes precision, attention to detail, and effective communication while managing diverse projects and addressing inbound inquiries promptly. Being receptive to learning and implementing established procedures and adapting to new ones is essential for success, demanding a keen problem-solving mindset. At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our Santo Domingo team, you’ll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company! Location: Santo Domingo, Dominican Republic. Hybrid schedule at our office in Metro Plaza; Monday, Tuesday, and Wednesday. Sunday and Thursday are remote work from home. Schedule: 40 hours per week. Sunday through Thursday 10 a.m.- 7 p. m. local time. Travel: 0% Language: Spoken and written fluency in English and Spanish required What You’ll Do: Enter and update parking location data according to the logic of the data management tool Provide first-level contact to parking operator inquiries via email, phone & text. Properly escalate advanced cases to the next level of support within the team. Provide seniors or supervisors with notes regarding the issue/inquiry, the results of their initial investigation, and specific details on points needing clarification. Collaborate with internal teams on a variety of specialized
Applying for this Digital Support Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Flash?
Real rants from real employees. Read before you apply.