WEHI
DigitalServicesAdvisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Digital Services Advisor at WEHI. Skills: Social media, Website management, Content creation, Analytics. Optimise digital communications platforms. Improve digital communications platforms”
Industry & Context.
Analytical skills; Solution orientated
What They're Looking For.
Must Have
Tertiary qualification in digital, information technology, communications, or a related discipline (or equivalent experience), Demonstrated experience in social media content creation, including video and photography, Experience managing corporate digital channels or online platforms, Demonstrated experience in analytics, SEO, and web performance optimisation, Experience engaging with cross-functional teams, Managing at least one direct report, Deep understanding of web content management systems (e.g. WordPress, Sitecore, Drupal, or similar), Working knowledge of HTML/CSS fundamentals
Nice to Have
understanding of current and emerging social media trends and content formats, understanding of service design, user experience (UX) principles, and accessibility standards (WCAG), Knowledge of enterprise architecture principles, digital governance, and risk management practices
What You'll Do.
Optimise digital communications platforms
Improve digital communications platforms
Support scientific priorities
Support commercial priorities
Enhance engagement with scientific communities
Enhance engagement with social communities
Enhance engagement with philanthropic communities
Enhance engagement with fundraising communities
Support delivery of scalable digital solutions
Support delivery of user-centred digital solutions
Strengthen external engagement
Strengthen internal communication with staff
Strengthen internal communication with students
Manage digital presence
Enhance digital presence
Lead optimisation of websites
Lead optimisation of social media channels
Lead optimisation of search performance
Lead optimisation of analytics
Align digital touchpoints with organisational objectives
Align digital touchpoints with enterprise architecture
Align digital touchpoints with accessibility standards
Align digital touchpoints with brand governance
Deliver consistent digital experiences
Deliver accessible digital experiences
Deliver high-performing digital experiences
Monitor digital performance
Gather digital insights
Improve digital performance
Provide expert advice
Contribute to social media content creation
Support digital strategy implementation
Contribute to governance
Contribute to risk management
Contribute to service optimisation
Protect WEHI's reputation
Enhance WEHI's reputation
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; Vendors; Stakeholders; Diverse teams
Full Job Description
**Job Title** Digital Services Advisor **Job Description** _WEHI is transforming how our professional services teams empower and enable scientists to deliver world‑leading medical research now and into the future. Following a holistic review and redesign across our professional services and scientific support portfolios, we are now focused on strengthening our critical capabilities, aligning our structures and systems with strategic priorities, and empowering our people to do what they do best. We are now recruiting a variety of newly established positions to help shape and embed these new ways of working._ WEHI is seeking an experienced digital communications professional to strengthen our social media and websites through engaging content development, channel optimisation and data-informed decision making. Working within the Engagement and Communications team and managing one direct report, this role combines website management, digital performance analysis and hands-on content creation, including short-form social video. You will use audience insights and platform analytics to identify opportunities for improvement and guide storytelling approaches, formats, timing and distribution. This role will suit a proactive and collaborative person who enjoys balancing creativity with technical expertise and is motivated by the opportunity to support world-leading medical research. **About the Position** The Digital Services Advisor is responsible for the optimisation and continuous improvement of WEHI’s digital communications platforms, ensuring digital services effectively support the institute’s scientific and commercial priorities while enhancing engagement with scientific, social, philanthropic, and fundraising communities globally and locally. The role is responsible for supporting delivery of scalable, user-centred digital solutions that strengthen external engagement and internal communication with staff and students. The Digital Services Advisor plays a key role i
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