WEHI

Medical Research

DigitalServicesAdvisor

$108–117k Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Digital Services Advisor at WEHI. Skills: Social media, Website management, Content creation, Analytics. Optimise digital communications platforms. Improve digital communications platforms”

Industry & Context.

Medical Research
Problems you'll solve

Solution orientated

What They're Looking For.

Must Have

Tertiary qualification in digital, IT, communications, or related discipline (or equivalent experience), Demonstrated experience in social media content creation, including video and photography, Experience managing corporate digital channels or online platforms, Demonstrated experience in analytics, SEO, and web performance optimisation, Experience engaging with cross-functional teams, Managing at least one direct report, Deep understanding of web content management systems (e.g. WordPress, Sitecore, Drupal, or similar), Understanding of internal intranet and SharePoint, Working knowledge of HTML/CSS fundamentals, Knowledge of enterprise architecture principles, Knowledge of digital governance, Knowledge of risk management practices

Nice to Have

Understanding of current and emerging social media trends and content formats, Understanding of service design, Understanding of user experience (UX) principles, Understanding of accessibility standards (WCAG)

What You'll Do.

Optimise digital communications platforms

Improve digital communications platforms

Ensure digital services support scientific priorities

Ensure digital services support commercial priorities

Enhance engagement with scientific communities

Enhance engagement with social communities

Enhance engagement with philanthropic communities

Enhance engagement with fundraising communities

Support delivery of scalable digital solutions

Support delivery of user-centred digital solutions

Strengthen external engagement

Strengthen internal communication with staff

Strengthen internal communication with students

Manage WEHI's digital presence

Enhance WEHI's digital presence

Lead optimisation of websites

Lead optimisation of social media channels

Lead optimisation of search performance

Lead optimisation of analytics

Deliver consistent digital experiences

Deliver accessible digital experiences

Deliver high-performing digital experiences

Monitor digital performance

Provide expert advice

Contribute to social media content creation

Support digital strategy implementation

Contribute to governance

Contribute to risk management

Contribute to service optimisation

Protect WEHI’s reputation

Enhance WEHI’s reputation

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal teams; Vendors; Stakeholders; Diverse teams

Communication Scope

Content development; Storytelling

Full Job Description

**Job Title** Digital Services Advisor **Job Description** _WEHI is transforming how our professional services teams empower and enable scientists to deliver world‑leading medical research now and into the future. Following a holistic review and redesign across our professional services and scientific support portfolios, we are now focused on strengthening our critical capabilities, aligning our structures and systems with strategic priorities, and empowering our people to do what they do best. We are now recruiting a variety of newly established positions to help shape and embed these new ways of working._ WEHI is seeking an experienced digital communications professional to strengthen our social media and websites through engaging content development, channel optimisation and data-informed decision making. Working within the Engagement and Communications team and managing one direct report, this role combines website management, digital performance analysis and hands-on content creation, including short-form social video. You will use audience insights and platform analytics to identify opportunities for improvement and guide storytelling approaches, formats, timing and distribution. This role will suit a proactive and collaborative person who enjoys balancing creativity with technical expertise and is motivated by the opportunity to support world-leading medical research. **About the Position** The Digital Services Advisor is responsible for the optimisation and continuous improvement of WEHI’s digital communications platforms, ensuring digital services effectively support the institute’s scientific and commercial priorities while enhancing engagement with scientific, social, philanthropic, and fundraising communities globally and locally. The role is responsible for supporting delivery of scalable, user-centred digital solutions that strengthen external engagement and internal communication with staff and students. The Digital Services Advisor plays a key role i

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