Intuitive
Healthcare
DigitalSalesRepresentative
Neural analysis suggests this role is
optimal for mid candidates.
“Digital Sales Representative at Intuitive. Skills: Digital strategy execution, Digital portfolio sales, Customer adoption, Surgeon training, Cross-functional collaboration. Execution of current and future digital strategies. Expand footprint and adoption of Intuitive’s digital portfolio by selling digital products”
What You'll Achieve.
Achieve quarterly and yearly sales and adoption goals; Drive product utilization; Improve internal team operations; Drive product improvement
Industry & Context.
Self-led with ability to navigate complex sales scenarios
In-person meetings may be required as needed, Comfortable working a flexible dynamic schedule, Remote work but requires some field selling, Able to travel up to 60%, some short notice travel required, Able to enter surgical and other patient care areas, Able to Lift 60 lbs., May require proof of vaccination against certain diseases including COVID-19, May be subject to U.S. export controls
What They're Looking For.
Must Have
Minimum 2 years of experience in a business development role in the medical field, Proven experience with cross-functional collaboration, Demonstrated success with influencing customers and leadership via phone and video meeting, Ability to communicate and present ideas clearly to internal teams and customer-facing stakeholders (surgeons, nurse managers, hospital C-suite leadership), Excellent communication skills, both written and verbal, Carry self-directed approach to meet project/team goals with minimal supervision, Ability to work independently remotely with some in person sales activities, Self-led with ability to navigate complex sales scenarios, Great time management and a detailed organization approach in a fast-paced environment, Bachelor's degree or equivalent experience required
Nice to Have
Understands the basics of HL7, PACS (picture archival and communications), DICOM, EPIC interfaces, etc., Experience working in hospital operating room environments preferred, Experience in training physicians preferred
What You'll Do.
Execution of current and future digital strategies
Expand footprint and adoption of Intuitive’s digital portfolio by selling digital products
Drive adoption and ensure surgeons are taught how to access and use the technology
Serve as liaison between internal teams and the customer
Provide surgeon feedback
Ensure ease of use for the surgeon through thorough training
Share leads with other teams
drive product utilization
and support customers in new and existing accounts
Consult with customers and understand their needs
Drive adoption and utilization of digital solutions through targeting
and continuous consultation and thorough training on functionality and benefit
Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel
Partner with Key Account
Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy
Engage with prospective customers via video meeting
and in person where applicable to understand their needs and communicate the value of our digital solutions
Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs
Partner with Sales and Marketing to ensure success of regional and virtual market development events
and other industry activities
Develop KOL’s for digital portfolio
Achieve quarterly and yearly sales and adoption goals
Use Salesforce. com to organize activities
manage pipeline and report territory progress
Responsibly manage administrative reporting
outcomes of support activities
submission of expense reports
Support product demonstrations & attend cases as needed to drive adoption and train surgeons for utilization
Manage large pipeline
territory of surgeon targets
Become subject matter expert with the ability to adapt to new features/innovation
Help drive processes/approaches to improve internal team operations
Gather and funnel customer feedback to engineering to drive product improvement
How You'll Work.
Team & Collaboration
Collaborate with sales, Digital Networking team to drive adoption of digital portfolio with surgeons; Partner with Key Account, Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy; Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs; Partner with Sales and Marketing to ensure success of regional and virtual market development events, trade shows, and other industry activities; Help drive processes/approaches to improve internal team operations; Gather and funnel customer feedback to engineering to drive product improvement
Communication Scope
Ability to communicate and present ideas clearly to internal teams and customer-facing stakeholders (surgeons, nurse managers, hospital C-suite leadership); Excellent communication skills, both written and verbal
Full Job Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here. Primary Function of Position The Digital Solutions Representative (DSR) will focus on the execution of current and future digital strategies. The DSR will work to expand the footprint and adoption of Intuitive’s digital portfolio by selling digital products to targeted customers, driving adoption and ensuring the surgeons are taught how to access and use the technology. The DSR will serve as the liaison between internal teams and the customer, providing surgeon feedback, ensuring ease of use for the surgeon through thorough training and sharing leads with other teams. The DSR will collaborate cross-functionally to target, drive product utilization, and support customers in new and existing accounts. Collaborating with cross-functional teams is essential to excel and provide an easy-to-use solution with the goal of driving product use from clinical care team and surgeons. Essential Job Duties * Consult with customers and understand their needs. Collaborate with sales, Digital Networking team to drive adoption of dig
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