Twilio
DigitalSalesRepresentative-Activate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Digital Sales Representative - Activate at Twilio. Skills: Customer acquisition, Solution selling, Deal closure. Acquire net new customers. Manage sales cycles”
Industry & Context.
Problem solving
Occasional travel
What They're Looking For.
Must Have
1+ years closing sales experience, 1+ years sales development experience, 1+ years business development experience, Technical SaaS/CPaaS space experience, Top performance record, Understanding of cloud computing business model, Interest in understanding communications business model, Excitement for selling to technical audience, Solution-oriented selling approach, Technical solutions selling experience, Written communication skills, Verbal communication skills, Demonstrated track record managing forecasts, Analytical account development strategy, World-class organization skills, Prioritization skills, Documentation skills, Entrepreneurial mindset, Deep personal interest in social impact market, High adaptability, Comfort trying new things, Comfort building in rapid-paced environment, Comfort with ambiguity, Comfort with change
Nice to Have
Experience with Kubernetes a plus
What You'll Do.
Acquire net new customers
Maintain customer satisfaction
Understand customer requirements
Design solutions for customer needs
Address customer requirements
Advise on digital communication strategies
Help customers get started on platform
Generate sales pipeline
Maintain sales pipeline
Maintain sales forecast
Execute automation strategies
Serve large quantity of customers
Remove obstacles for customers
Find best solution for customer
Recommend process improvements
Develop expertise in social impact market
Help customers understand platform leverage
Make technical details sound simple
Make financial details sound simple
Balance competing priorities
Manage multiple projects
Manage multiple deals
How You'll Work.
Team & Collaboration
Cross-functional internal teams; Sales Development; Marketing; Product; Engineering; Support
Communication Scope
Interpersonal skills; Communication skills; Technical communication; Financial communication
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . Recruiter: Alexa Lowe Hiring Manager: Chiara Kunnie Level: P2 See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative - Activate. About the job This position is needed to play a key role in further growing Twilio’s social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our self-service accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good. Responsibilities In this role, you’ll: Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers. Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. Work diligently with cross-functiona
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