1-800 Contacts
DigitalSalesandServiceRepresentative
“Digital Sales and Service Representative at 1-800 Contacts. Skills: Sales, Customer service. Answer customer chats concurrently. Consult customers on contact lens purchases”
What You'll Achieve.
High performance metrics; Revenue per chat
Industry & Context.
Solution-oriented mindset
Weekend shift required, Private dedicated workplace
What They're Looking For.
Must Have
High school diploma, 2-3 years customer service experience, 40 words per minute typing, 20 mbps download speed, 10 mbps upload speed
What You'll Do.
Answer customer chats concurrently
Consult customers on contact lens purchases
Reply to customer emails
Reply to customer MMS
Communicate with manager
Engage with team members
Request prescriptions via phone
Provide customer service
Maintain performance metrics
How You'll Work.
Team & Collaboration
Virtual work environment; One-on-one meetings; Team meetings; Team chats
Applying for this Digital Sales and Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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