DigitalSalesAnalyst

At ING, we’re reimagining what modern banking looks like — simpler, smarter, and more human. As Australia’s most recommended bank, we’re known for doing things differently, and that mindset flows through everything we do. We’re big on empowering our people, removing red tape, and giving you the freedom to bring your ideas to life. Our Retail Bank is on a high‑growth trajectory, and digital sales is at the heart of that strategy. That’s where you come in. As **Digital Sales Analyst** , you’ll help shape how customers discover our products, engage with our digital channels, and convert through seamless, intuitive experiences. You’ll be part of a team that thrives on curiosity, experimentation and data‑led decision making — with real opportunities to influence outcomes and see your insights come to life quickly. If you enjoy working with data, writing SQL, building dashboards, and telling compelling stories through insights, this is your chance to contribute to a bank that’s bold, innovative, and genuinely values the impact of great analytics. **What you’ll do** · Deliver end-to-end analytics: requirements gathering, data extraction, analysis, insight development, and presentation. · Produce actionable insights that influence customer strategy, campaign effectiveness, and sales outcomes. · Understanding Customer Digital Journeys · Supporting the development of digital sales strategies · Assisting in identifying optimisation opportunities in the customer apply flow **What we’re looking for** · Strong experience using SQL to analyse large datasets and answer business questions. · Experience building dashboards and visualisations (e.g. Tableau or similar tools). · Strong numerical and analytical skills · Interest in optimisation, experimentation, and customer experience · Experience with digital analytics tools (Adobe Analytics, Google Analytics, Adobe Target) is desirable **What’s in it for you?** * Discounted ING Health Insurance * An additional Rest Day to support your