Accor
Hospitality
DigitalProcessOwner:Learning(F/M/X)
“Digital Process Owner: Learning (F/M/X) at Accor. Skills: Digital learning process, Learning platform portfolio, Business analysis, Change management. Own digital process layer. Conduct needs analysis”
What You'll Achieve.
Build confidence in platforms; Meet data quality standards
Industry & Context.
Needs analysis; Requirement analysis; Problem solving
What They're Looking For.
Must Have
5+ years in L&D, 5+ years in HR operations, 5+ years in HRIS, Hands-on experience owning learning platform, Hands-on experience managing learning platform, Proven business analyst capability, Structured needs analysis, Precise documentation, Stakeholder management, Extracting platform data, Interpreting platform data, Producing reports for stakeholders, Managing change requests, Coordinating UAT, Fluent English
Nice to Have
Docebo LMS experience preferred, Experience in multi-brand environment, Experience in multi-country environment, Exposure to hospitality, Exposure to distributed workforce, French language advantage
What You'll Do.
Own digital process layer
Conduct needs analysis
Structure requirements
Manage change request lifecycle
Maintain prioritized backlog
Maintain Learning roadmap
Produce adoption materials
Communicate platform changes
Extract platform reports
Produce platform reports
Support business decision-making
Contribute to AI projects
Confirm learning data quality
Maintain data standards
Keep process documentation current
How You'll Work.
Team & Collaboration
L&D teams; Regional stakeholders; Hotels; Cross-functional collaboration
Communication Scope
Plain language communication; Video explainers; Community calls
Process & Methodology
Roadmap, Backlog management, Change management
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