Crown Agents Bank

Financial Services

DigitalPerformance&BrandGovernanceExecutive

£65–95k ~AI est. London, United Kingdom FULL TIME Remote Friendly
The Brief

“Digital Performance & Brand Governance Executive at Crown Agents Bank. Skills: Digital channel management, Brand governance, Marketing analytics, Agency management. Oversee website updates. Optimise website”

What You'll Achieve.

Optimise digital channels; Ensure engagement is growing; Deliver quality output consistently; Improve ROI; Improve marketing effectiveness; Ensure brand standards are consistently applied; Ensure communications meet standards; Improve client acquisition; Improve client engagement

Industry & Context.

Financial Services
Problems you'll solve

Data-driven decision making; Troubleshooting

What They're Looking For.

Must Have

Degree level education or equivalent professional experience, 3–5 years digital marketing experience, 3–5 years channel management experience, 3–5 years marketing analytics experience, Proficiency with Google Analytics, Proficiency with LinkedIn analytics, Proficiency with social media platforms, Hands-on CMS experience, Experience managing external agencies, Produce clear performance reports, Understanding of SEO, Understanding of UX principles, Understanding of website conversion optimisation

Nice to Have

Digital marketing qualification, Experience in financial services, Experience in regulated industry, Vendor procurement experience, Invoice management experience

What You'll Do.

Oversee website updates

Manage insight content

Manage IR announcements

Support customer acquisition

Support commercial goals

Manage website update workflow

Ensure effective user experience

Ensure frictionless lead generation

Maintain SharePoint hub

Track campaign performance

Analyse campaign performance

Report campaign performance

Track channel performance

Analyse channel performance

Report channel performance

Provide actionable insights

Recommend improvements

Produce performance reports

Align with Power BI dashboarding

Align with KPI framework

Monitor industry benchmarks

Identify channel trends

Report post-event performance

Manage agency relationships

Manage freelancer relationships

Manage technology partners

Approve creative work

Review technical work

Approve technical work

Maintain brand consistency

Uphold design standards

Manage printer relationships

Manage production suppliers

Establish production processes

Build cross-team relationships

Support team requirements

Maintain brand governance framework

Maintain brand policies

Maintain brand processes

Ensure asset adherence

Review material before publication

Escalate brand issues

Follow website content approval

Follow social media approval

Follow website content governance

Follow social media governance

Ensure communications meet standards

Drive adoption of brand standards

Evolve brand template repository

Maintain brand template library

Manage digital assets

Ensure consistent brand application

Roll-out new collateral

Notify about new collateral

Assist with new collateral

Enforce latest collateral

Create design asset repository

Maintain design asset repository

Establish review workflows

Manage review workflows

Manage approval workflows

Coordinate workflow across organisation

Maintain visibility on work in progress

Flag scheduling issues

Provide constructive feedback

Support digital strategy development

Surface channel insights

Identify acquisition opportunities

Identify engagement opportunities

Stay up to date industry trends

Recommend new platforms

Recommend new techniques

How You'll Work.

Team & Collaboration

Partner with other team members; Build relationships across Marketing; Build relationships across Product; Build relationships across Digital; Build relationships across HR; Build relationships across regional teams; Work with compliance teams; Partner with Legal teams; Partner with Risk teams

Communication Scope

Performance reporting; Stakeholder communication

Process & Methodology

Workflow management, Production processes

Free ATS check

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