DigitalOperationsLead

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # Digital Operations Lead ## Role Overview The Digital Operations Lead serves as the strategic and operational technology leader for assigned client accounts, managing the full lifecycle of technology solutions — from security compliance and platform integration to AI-driven innovation. In this role, you will partner closely with internal teams and client stakeholders to ensure seamless technology service delivery while driving meaningful digital transformation. This is a high-visibility position within JLL's Work Dynamics technology organization, offering direct exposure to senior executive decision-making and the opportunity to shape technology strategy for a major global account. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a "perfect" candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If this role resonates with you, let's talk. \--- ## Areas of Responsibility ### Technology Operations & Security Compliance * Oversee day-to-day technology operations across assigned client accounts, ensuring consistent, high-quality service delivery across all platforms and systems * Manage end-to-end information security request processes, including client submissions, review coordination, and multi-stakeholder communications on technical compliance matters * Maintain and regularl