Monks
DigitalMediaSpecialist
“Digital Media Specialist at Monks. Skills: Digital media execution, Client relationship management, Media strategy and measurement. Lead delivery of contracted media products. Support delivery of contracted media services”
What You'll Achieve.
Deliver best-in-class media solutions; Drive high-quality media executions; Ensure excellence in service delivery; Ensure client satisfaction; Achieve continuous improvement; Adhere to SLA expectations; Deliver value-led engagements; Produce work that better represents—and resonates with—the world around us
Industry & Context.
Troubleshoot invoice issues; Proactive solutions on operational improvements
What They're Looking For.
Must Have
Proven media experience across digital platforms, Demonstrated ability to manage client-facing engagements, Deliver to contract requirements, Experience working with financial systems, Media forecasting experience, Time tracking experience, Billing experience, Proactivity, Curiosity, Time management, Excellent organisation, Attention to detail, Self-prioritisation, Managing multiple workstreams, Comfortable working in a fast-paced, frequently changing environment, Presentation skills, Communication skills, Contributing to internal initiatives, Leading internal initiatives
Nice to Have
Experience within a media agency or consultancy environment, Experience using Salesforce
What You'll Do.
Lead delivery of contracted media products
Support delivery of contracted media services
Execute delivery across Managed Media
Execute delivery across Advisory
Execute delivery across Resale & Activation
Maintain relationships with client operational teams
Own and manage a client plan
Participate in client meetings
Deliver value-led engagements
Represent Monks effectively
Manage personal deliverables
Manage time effectively
Contribute to high-performance team culture
Participate in team meetings
Participate in initiatives
Participate in knowledge-sharing
Provide feedback to leadership
Propose proactive solutions
Assist with troubleshooting invoice issues
Support accurate forecasting
Ensure Salesforce compliance
Ensure EOM compliance
Identify client growth opportunities
Manage client growth opportunities
Apply scoping calculator
Apply legal processes
Engage in partner feedback forums
Maintain platform certifications
Collaborate with partner client teams
Assist in onboarding new team members
Contribute to internal cultural initiatives
Provide feedback on resourcing allocations
Contribute to internal initiatives
Contribute to mentoring
Attend industry events
Collaborate to create case studies
Share insights across the team
Share learning across the team
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams; Collaborate with partner client teams; Contribute to a high-performance team culture; Participate in team meetings; Share insights and learning across the team
Communication Scope
Presentation skills; Communication skills
Process & Methodology
Manage personal deliverables, Manage time effectively, Manage multiple workstreams
Applying for this Digital Media Specialist role?
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