Deutsche Telekom IT Solutions
IT and telecommunications
DigitalLearningManager–TCloudPublic
Neural analysis suggests this role is
optimal for mid candidates.
“Digital Learning Manager – T Cloud Public at Deutsche Telekom IT Solutions. Skills: Digital Learning, content creation, instructional design, enablement, cloud concepts. Design and create end-to-end learning paths for customers, partners and sales teams. Produce tutorials, guides, videos, labs and product explanations for T Cloud Public services”
What You'll Achieve.
turn complex cloud topics into clear, structured and engaging learning experiences; helps customers, partners and sales teams quickly understand and confidently use the T Cloud Public; guide users through processes, forms and customer-facing service flows in a precise and easy-to-follow way; enables users to move from first contact to productive usage of the platform with confidence; support onboarding and adoption
Industry & Context.
remote working possibility is only available within Hungary due to European taxation regulation
What They're Looking For.
Must Have
7+years of experience in content creation, instructional design or enablement for technical products, ability to simplify cloud concepts and explain them in a clear and structured way, Experience with cloud platforms (OTC or comparable hyperscalers), Basic understanding of ServiceNow CSM, including flows, forms and service request behavior, Proven ability to collaborate with product, engineering and journey teams, Excellent writing, storytelling and communication skills, Experience with documentation, video or learning tools, Ability to manage multiple content streams and keep materials aligned with frequent product changes
Nice to Have
Background in B2B, cloud or enterprise environments is a plus, German language skill is "nice to have"
What You'll Do.
Design and create end-to-end learning paths for customers
partners and sales teams
labs and product explanations for T Cloud Public services
Describe ServiceNow CSM onboarding steps
cases and customer-facing workflows
Work closely with product teams to understand new features and translate them into effective learning material
Turn complex cloud concepts into hands-on
practical examples that support onboarding and adoption
Coordinate with offshore teams to prepare code-based examples
labs and supporting materials
Ensure consistent content quality and continuously update learning modules as services and workflows evolve
How You'll Work.
Team & Collaboration
Work closely with product teams; collaborate with product, engineering and journey teams; Coordinate with offshore teams
Communication Scope
Excellent writing, storytelling and communication skills
Process & Methodology
manage multiple content streams
Full Job Description
As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. Your Playground: Telecom Cloud Public We are looking for a Digital Learning Manager who can turn complex cloud topics into clear, structured and engaging learning experiences. In this role, you design and create learning content that helps customers, partners and sales teams quickly understand and confidently use the T Cloud Public. You will work closely with product teams, journey owners and offshore development teams to ensure that learning materials reflect real platform behavior, workflows and customer journeys. A key focus of the role is onboarding: our onboarding solution is built on ServiceNow CSM , and your content will guide users through processes, forms and customer-facing service flows in a precise and easy-to-follow way. Your work enables users to move from first contact to productive usage of the platform with confidence. Why You’ll Love It Here * Innovative Tech: Work on Europe’s leading alternative to hyperscalers. * Career Growth: Rapidly expanding company with endless learning opportunities. * Top-notch Benefits: Competitive compensation, comprehensive perks, and a culture that celebrates curiosity. * Dynamic Team: Inclusive, collaborative, and relentlessly innovative. Your Mission As a Digital Learning Manager you will: * Design and create end-to-end learning paths for customers, partners and
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