Deutsche Telekom IT Solutions
Technology
DigitalLearningManager
Neural analysis suggests this role is
optimal for mid candidates.
“Digital Learning Manager at Deutsche Telekom IT Solutions. Skills: Digital learning, Content creation, Instructional design. Design learning paths. Create learning paths”
What You'll Achieve.
Enable users productive usage; Enable users confident usage
Industry & Context.
What They're Looking For.
Must Have
7+ years content creation, 7+ years instructional design, 7+ years technical enablement, Simplify cloud concepts, Explain cloud concepts clearly, Experience with cloud platforms, Basic understanding ServiceNow CSM, Proven ability collaborate, Excellent writing skills, Excellent storytelling skills, Excellent communication skills, Experience with documentation tools, Experience with video tools, Experience with learning tools, Manage multiple content streams, Keep materials aligned
Nice to Have
Background in B2B environments, Background in cloud environments, Background in enterprise environments, German language skill
What You'll Do.
Design learning paths
Create learning paths
Produce product explanations
Describe ServiceNow CSM onboarding
Work closely with product teams
Translate features into learning material
Turn cloud concepts into examples
Coordinate with offshore teams
Prepare code-based examples
Prepare supporting materials
Ensure content quality
Update learning modules
How You'll Work.
Team & Collaboration
Product teams; Journey owners; Offshore development teams
Communication Scope
Writing; Storytelling
Full Job Description
As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. Your Playground: Telecom Cloud Public We are looking for a Digital Learning Manager who can turn complex cloud topics into clear, structured and engaging learning experiences. In this role, you design and create learning content that helps customers, partners and sales teams quickly understand and confidently use the T Cloud Public. You will work closely with product teams, journey owners and offshore development teams to ensure that learning materials reflect real platform behavior, workflows and customer journeys. A key focus of the role is onboarding: our onboarding solution is built on ServiceNow CSM , and your content will guide users through processes, forms and customer-facing service flows in a precise and easy-to-follow way. Your work enables users to move from first contact to productive usage of the platform with confidence. Why You’ll Love It Here * Innovative Tech: Work on Europe’s leading alternative to hyperscalers. * Career Growth: Rapidly expanding company with endless learning opportunities. * Top-notch Benefits: Competitive compensation, comprehensive perks, and a culture that celebrates curiosity. * Dynamic Team: Inclusive, collaborative, and relentlessly innovative. Your Mission As a Digital Learning Manager you will: * Design and create end-to-end learning paths for customers, partners and
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